Monthly Archives: May 2010

Improvising Processes

Posted on May 25, 2010 by

A post on a Japanese site about ACM got me think again about what it means to handle unpredictable situations. In Jazz and other genres of music, there is a tradition of improvisation.  That means, there is a section of … Continue reading →

Posted in Adaptive Case Management, Agile | Tagged , , , | 4 Comments

15 Social Requirements for ACM

Posted on May 24, 2010 by

A lot of talk about Social BPM recently but definitions vary widely.  My post on “Who is Socializing in Social BPM?” shows that some see it as simply using social network features to accelerate traditional BPM (separation of thinkers and … Continue reading →

Posted in Adaptive Case Management, BPM, Social Network | Tagged , , , , | 8 Comments

Case Management à la Appian

Posted on May 18, 2010 by

A four part series (maybe more???) from from Malcolm Ross of Appian on how they support Case Management.  Appian is a product I know well, and can recommend because it is based on my ideas of Collaborative Planning. Part 1 … Continue reading →

Posted in Adaptive Case Management, BPM | Tagged , , , | 5 Comments

Is Case Management and BPM the same?

Posted on May 13, 2010 by

Sandy Kemsley gave this presentation on BPM and Case Management hosted by Pega Systems. Started by saying the Case Management is a hot topic.  Lot of talk about structured proceses is for BPM, and unstructured for dynamic BPM or case … Continue reading →

Posted in Adaptive Case Management | Tagged , , | 15 Comments

Who is Socializing in Social BPM?

Posted on May 12, 2010 by

Social Media and Social Software are hot topics, and everyone seems to be pre-pending “social” to their favorite technology or methodology.  So it is with Social BPM. I must say, I was surprised and slightly disappointed when I learned what … Continue reading →

Posted in Adaptive Case Management, BPM, Social Network | Tagged , , , | 24 Comments

Where did I put that major airline merger process definition?

Posted on May 10, 2010 by

Imagine the folks at United Airlines and Continental Airlines last week as they announced the largest airline merger in history.  Ask yourself a some simple questions: Did they use a BPMN diagram to describe the things that need to be … Continue reading →

Posted in Adaptive Case Management, BPM | Tagged , , | 7 Comments

Links for May 8

Posted on May 9, 2010 by

It has been a busy week in the process blogspace, and I am just trying to keep up.  Here are some important articles,

Posted in Adaptive Case Management, Collaborative Planning | Tagged , | 4 Comments

Eccentric Definitions of BPM

Posted on May 7, 2010 by

So much discussion of what BPM (Business Process Management) is, what is next, how it is expanding, what it is not.  There are many good people trying seriously to resolve the definition of BPM.  My impression is that they do … Continue reading →

Posted in BPM | Tagged | 12 Comments