Monthly Archives: January 2011

Knowledge Worker Productivity Requires Autonomy

Had a discussion couple of posts ago about how to ensure that workers are productive and do the right things. Found a quote from Peter Drucker that goes right to the heart of the issue of what is needed to … Continue reading

Posted in Adaptive Case Management, Collaborative Planning, Social Business | Tagged , | 6 Comments

Hyper-Social Organizations

This is a review of the new book by Francois Gossieaux and Ed Moran called The Hyper-Social Organization; Eclipse Your Competition By Leveraging Social Media.  This is not a technology book, but rather a good explanation of how consumers are … Continue reading

Posted in Adaptive Case Management, Social Business, Social Network | Tagged , , , , | 2 Comments

ACM: Feature or Paradigm

Anatoly Belychook asks the question: “is ACM a Paradigm or a Feature?” I could not resist responding because I like the post, and his logic is flawless, but it is based on false assumptions. I think there is a lesson … Continue reading

Posted in Adaptive, Adaptive Case Management | Tagged , , | 15 Comments

Searching for Hours of Operation

I am trying to find on the web the hours that a restaurant is open, and surprisingly this is hard (or impossible) to find on the web.  I am heading out on a hike today, and looking to pick up … Continue reading

Posted in Uncategorized | 2 Comments

Strategies for Enterprise Social Adoption

Deploying enterprise social software (ESS) is easy compared to convincing people to use it.  This post explores the difficulties that you may encounter in your organization, and some strategies that you might take in order to help the adoption curve … Continue reading

Posted in Social Business, Social Network | Tagged , , , | 2 Comments

Social Technology causes Disruptive Change

Keith Harrison-Broninski has a new post today called “Social BPM and the new IT stack” where he considers each of his 5 principles of Human Interaction Management,and how each relates to Social BPM, leading to the conclusion that:

Posted in Adaptive Case Management, Collaborative Planning, Social Business | Tagged , | 2 Comments

Peter Fingar on Social Business Trend

Peter Fingar’s Jan 2011 column is “The Meaning of 21st Century Business: Unleashing the Power Within Using Social Networks” gives a perspective on where business finds itself in 2011, and how cloud and social computing relate

Posted in Social Business, Social Network | Tagged , | 1 Comment

Structure is in the Eye of the Beholder

Michael Poulin made an excellent post called “Why business process is always structured?” which delves into the question of why people believe that work is predictable when often it is not.  He compares ACM and BPM and the illusion that makes them … Continue reading

Posted in Adaptive, Adaptive Case Management, BPM | Tagged , , , | 6 Comments