Category Archives: Adaptive Case Management

Sociocracy

I was approached a few months ago by a group wondering what kinds of collaborative software might exist to support something called Sociocracy.  That was the impetus of my latest journey into the world of organizing on democratic principles.

Posted in Adaptive Case Management, Social Business, Social Network | Tagged | 1 Comment

bpmNEXT – Day 1

My notes from first day of bpmNEXT 2015, March 30.

Posted in Adaptive Case Management, BPM, Workflow | Tagged , , , , | Leave a comment

5 Opportunities in the Process Space for 2015

There are 5 key opportunities to participate in process space (BPM and ACM) in the next few months, and the deadlines are coming up, so don’t delay, and don’t miss out.

Posted in Adaptive Case Management, BPM, Social Business | Tagged , , , , , | 1 Comment

When Thinking Matters in the Workplace

In the 4 and 1/2 years since “Mastering the Unpredictable” introduced the idea of Adaptive Case Management to the world, a growing group of people have struggled to define what it really means to make use of this new emerging … Continue reading

Posted in Adaptive Case Management, complexity, Knowledge Work | Tagged , , , , | 3 Comments

Five Ways ‘Planning Before Doing’ can be Bad

Before you do something, plan it.  Figure out what you are going to do, and then do it.  If you failed to succeed, then you didn’t plan well enough.  Next time, do better planning.  How many times have you heard … Continue reading

Posted in Adaptive Case Management, Collaborative Planning | Tagged , , | Leave a comment

3 Innovative Approaches to Process Modeling

In a post titled “Business Etiquette Modeling” I made a plea for modeling business processes such that they naturally deform themselves as needed to accommodate changes.  If we model a fixed process diagram, it is too fragile, and can be … Continue reading

Posted in BPM, Adaptive Case Management, Adaptive | Tagged , , , , | Leave a comment

BPM2014 Keynote: Keith Swenson

I was honored to give the keynote on the second day of the BPM2014 conference, and promised to answer questions, so here are the slides and summary.

Posted in Adaptive, Adaptive Case Management, BPM, Workflow | Tagged , , , , , , | 1 Comment