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Category Archives: Adaptive Case Management
Case Management gets Personal for Healthcare
Providing care for a child with special needs, or an aging parent, can be a treadmill of challenges. Often many family members are willing to help out, but are unable to coordinate effectively. Introduced months ago in a post “ACM … Continue reading
Posted in Adaptive Case Management
Tagged Adaptive Case Management, health, patient records, Social BPM
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Seven Domains of Predictability
Looking at the spectrum of different process technologies, we can identify seven distinct categories, and we can organize them according to how predictable the problem is that they address. Here is a detailed slidecast about each category.
Slidecast on Antifragile Systems, Innovation, and Learning Organizations
Here is a slidecast version of the talk I gave at BPM Next in March. In 14 minutes it explains the core ideas of antifragility and how learning organizations are antifragile. Mixed in are some surprising details about adaptive systems. … Continue reading
Is Lisbon the place for Business Process Innovation?
Alberto Manuel pushed the boundaries of business process support in his new conference in Lisbon Portugal on April 18, 2013. It was not the typical rehashing of “this standard, that formalism, see the life-cycle, marvel at the sophisticated architecture diagrams”. … Continue reading
Posted in Adaptive, Adaptive Case Management, BPM
1 Comment
Is Micromanagement a necessary part of BPM?
This tidbit of advice (in a list among others) was sent around to managers at my company recently: Stop micromanaging. Micromanagement is a sign of mistrust. You hired them for a reason. If you don’t trust they will get the … Continue reading
Posted in Adaptive, Adaptive Case Management
Tagged acm, Adaptive Case Management, BPM, knowledge workers
2 Comments
“Pull” Systems are Antifragile
John Hagel wrote a good review of Nassim Taleb’s book “Antifragile“. Hagel’s book “The Power of Pull” describes a shift in the world from push systems to pull systems. The push system is the epitome of formalize, automated systems. … Continue reading
BPMNext Notes
A collection of notes of presentations from bpmNEXT.
Throw Away the Process Map, use Status Feedback Instead
For knowledge workers, automating the business process so that the system can “tell them what to do” is the entirely wrong focus for IT system support. The focus of the system should instead be on presenting to knowledge workers the … Continue reading
Naive Intervention makes Poor Process Design
Continuing the pattern from my past few post on Antifragile concepts, today consider Naive Intervention, that idea assuming that simple model actually represents a complex system can lead to disastrously bad decisions.
2nd International Workshop on Adaptive Case Management
We are trying something unusual: two sets of papers, one set for Vancouver, and one for Austria, will be combined for judging and will be published in a single combined proceedings for discussion at the two events.
