Category Archives: Adaptive Case Management

bpmNEXT talk on Personal Assistants

Here is a video from my presentation at bpmNEXT of March 2014 presenting the idea that in the future we might see a kind of agent, which I call a personal assistant, cloning and synchronizing projects such that the large scale … Continue reading

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AdaptiveCM Workshop in Germany September 1

Things are shaping up for a really great workshop to spend a day talking about the latest research findings and possibilities for Adaptive Case Management.  It will be September 1 in Ulm Germany.

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Late-Structured Processes

The term “unstructured” has always bothered me, because without structure you have randomness.  When knowledge workers get things done, it is not random in any way.  They accomplish things in a very structured way, it is just not possible to know ahead … Continue reading

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BPM and Case Management Summit 2014

Here are some notes from this years BPM & Case Management Summit in Washington DC.

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Open Source Adaptive Case Management

Interested in trying out Adaptive Case Management without a huge investment?  Cognoscenti might be the option for you.  This post contains most of the contents of a paper I will be presenting in Germany in September on the Cognoscenti open source system which … Continue reading

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Zero-code BPM Systems

The concept of “zero code” is the wish-fulfillment myth of the BPM industry.  Many advertisements will claim that the processes can be designed without any coding.  This complete hog-wash.  There is, however, a possibility for a zero-code system, but let’s imagine … Continue reading

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Not an Agent, but a Personal Assistant

It seemed that most of the talks at BPMNext mentioned agents at some level — but the meanings varied.  After many discussions it seems that we might focus on a special type of agent we can call a “Personal Assistant” … Continue reading

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Assistants Transform Data, Synchronize as Well

In previous post I introduce a scenario for cooperation between doctors, and show that a personal assistant is a good way to connect those in real time.  Here are some additional details that we should consider more carefully.

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Personal Assistants can connect a Doctor to a Specialist

In the previous post, I introduced a scenario for discussing personal assistants.  In this post, I explore how personal assistants are useful at a tool for connecting the primary care physician to the back care specialist.

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A Scenario for Discussing Personal Assistants

There is an important role for a type of intelligent agent we might call a personal assistant.  What are personal assistants?  What new do they bring to mix?  What effect will they have?  This post explores the boundaries, and introduces a scenario … Continue reading

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