Category Archives: Adaptive Case Management

3 Innovative Approaches to Process Modeling

In a post titled “Business Etiquette Modeling” I made a plea for modeling business processes such that they naturally deform themselves as needed to accommodate changes.  If we model a fixed process diagram, it is too fragile, and can be … Continue reading

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BPM2014 Keynote: Keith Swenson

I was honored to give the keynote on the second day of the BPM2014 conference, and promised to answer questions, so here are the slides and summary.

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Business Etiquette Modeling: a new paradigm for process

The AdaptiveCM 2014 workshop this past Monday provided a very interesting discussion of the state of the art in adaptive case management and other non-workflow oriented ways for supporting knowledge work. While there I presented, and we discussed, an intriguing … Continue reading

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Collective Adaptive Systems (CAS)

The BPM 2014 conference, Sept 7-12, has been moved from Israel to Eindhoven Holland (because of unrest in the middle east) and I will be giving a keynote on Wednesday Sept 10.  There will be an interesting workshop on Business Processes in … Continue reading

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The third era of process support: Empathy

Rita Gunther McGrath’s post this week on the HBR Blog called Management’s Three Eras: A Brief History has a lesson for those of us designing business process technology.  The parallel between management and process technology might be stronger than we … Continue reading

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bpmNEXT talk on Personal Assistants

Here is a video from my presentation at bpmNEXT of March 2014 presenting the idea that in the future we might see a kind of agent, which I call a personal assistant, cloning and synchronizing projects such that the large scale … Continue reading

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AdaptiveCM Workshop in Germany September 1

Things are shaping up for a really great workshop to spend a day talking about the latest research findings and possibilities for Adaptive Case Management.  It will be September 1 in Ulm Germany.

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