Category Archives: Agile

Overautomation – the Value of Returning to Manual Work

I regularly post about the advantages of using natural (as opposed to artificial) intelligence in the workplace.  I also carefully say that there are two kinds of work: routine work that should be automated, and unpredictable work that should not … Continue reading

Posted in Adaptive, Agile, Knowledge Work | Tagged , , | 3 Comments

15 Key Lessons for Managing Complexity

Managing Complexity was the topic for this year’s Global Peter Drucker Forum in Vienna a few weeks ago.  Complexity overwhelms the old style of command and control management, but the followers of Drucker offer better alternatives.  I wish could have … Continue reading

Posted in Adaptive, Agile, complexity | Tagged , , , , , | 3 Comments

Adaptive Work Patterns in SAP Jam

A couple of people alerted me to this announcement by SAP last Monday about their new capability to support work patterns because it parallels in many ways to the message about adaptive case management.

Posted in Adaptive Case Management, Agile, Knowledge Work | Tagged , , , | 2 Comments

iBPMS Expo – Jim Sinur presents Agents

I am attending the IBPMS Expo in Chicago this week, and first keynote was from Jim Sinur, who presented some of the ideas behind his new book (with Jim Odell and Peter Fingar) on distributed intelligent agent oriented BPM.   … Continue reading

Posted in Agile, BPM, Workflow | Tagged , , , , , | 2 Comments

Race-cars, Drivers, and Mechanics

I met with a Fujitsu executive last week, and we naturally got onto the topic of software development methodology. I presented my case that it is critical that programmers know the actual customer because 90% of all decisions that effect … Continue reading

Posted in Agile, complexity, Software | Tagged , | 2 Comments

AdaptiveCM 2013 PC Co-chairs Message

The sign of our time is the amazing speed with which changes in the business world happen. This requires from the enterprises of today, and even more of the future to become agile, e.g. capable of adjusting themselves to changes … Continue reading

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Can your processes get to be TOO good?

The goal of process management is to improve process.  Let’s say you are successful at putting in place a process improvement practice.  Can there be too much of a good thing?  Experts are saying that it can be.

Posted in Adaptive, Agile, BPM | Tagged , , , , , , | 8 Comments

Throw Away the Process Map, use Status Feedback Instead

For knowledge workers, automating the business process so that the system can “tell them what to do” is the entirely wrong focus for IT system support.  The focus of the system should instead be on presenting to knowledge workers the … Continue reading

Posted in Adaptive, Adaptive Case Management, Agile | Tagged , , , , , | 6 Comments

Antifragile

At the BPMNext conference in March, I am signed up to give a talk titled “Antifragile Systems for Innovation and Learning Organizations.”  The term “antifragile” comes from Nassim Nicholas Taleb’s new book “Antifragile: Things That Gain From Disorder.”  In this post … Continue reading

Posted in Adaptive, Adaptive Case Management, Agile | Tagged , , , , | 5 Comments

Netflix Agility

Yesterday Netflix announced a reversal: they are not going to split off a separate service named Qwickster.  Some might view this as a flip-flop and a failure, but looking a bit deeper we see a quality that keeps Netflix at … Continue reading

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