Category Archives: BPM

BPM2014 Keynote: Keith Swenson

I was honored to give the keynote on the second day of the BPM2014 conference, and promised to answer questions, so here are the slides and summary.

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Business Etiquette Modeling: a new paradigm for process

The AdaptiveCM 2014 workshop this past Monday provided a very interesting discussion of the state of the art in adaptive case management and other non-workflow oriented ways for supporting knowledge work. While there I presented, and we discussed, an intriguing … Continue reading

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Final Keynote EDOC 2014: Barbara Weber

Barbara Weber is a professor at University of Innsbruck in Austria.  Next year she will be hosting the BPM 2015 conference at that location.  She gave a talk on how they are studying the difficulties of process modeling.   My notes … Continue reading

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Late-Structured Processes

The term “unstructured” has always bothered me, because without structure you have randomness.  When knowledge workers get things done, it is not random in any way.  They accomplish things in a very structured way, it is just not possible to know ahead … Continue reading

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BPM and Case Management Summit 2014

Here are some notes from this years BPM & Case Management Summit in Washington DC.

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Zero-code BPM Systems

The concept of “zero code” is the wish-fulfillment myth of the BPM industry.  Many advertisements will claim that the processes can be designed without any coding.  This complete hog-wash.  There is, however, a possibility for a zero-code system, but let’s imagine … Continue reading

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Not an Agent, but a Personal Assistant

It seemed that most of the talks at BPMNext mentioned agents at some level — but the meanings varied.  After many discussions it seems that we might focus on a special type of agent we can call a “Personal Assistant” … Continue reading

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