Category Archives: BPM

Storytelling derails Process Discovery

Posted on January 16, 2012 by

There is an interesting video “Your Storytelling Brain”  from Cognitive Neuroscientist Michael Gazzaniga who talks about how we remember things.  He describes a part of the brain called “the interpreter” which functions to organize memories into plausible stories.  This is great … Continue reading →

Posted in BPM, Process Mining, Workflow | Tagged , | 6 Comments

First International ACM Workshop

Posted on January 15, 2012 by

The organizing committee for the BPM 2012 conference has accepted a proposal for the First International Workshop on Adaptive Case Management  (ACM2012).  It will be a half or full day workshop (depending on the quantity of papers accepted) on Sept … Continue reading →

Posted in Adaptive Case Management, BPM | Tagged , , , | 1 Comment

Case Managers are Artists

Posted on November 26, 2011 by

There is a lot of discussion about what ACM should be, often talking about what a “user” will want.  But there are many kinds of users who have many differing needs.  To break out of this trap, I don’t use … Continue reading →

Posted in Adaptive, Adaptive Case Management, BPM | Tagged , , , , | 6 Comments

Forrester Forum

Posted on September 26, 2011 by

A collection of notes about the Forrester BPM Forum, and the Forrester Content and Collaboration Forum in Boston Sept 22 & 23.

Posted in BPM, Social Business | Tagged | 2 Comments

Social BPM – Book Review

Posted on September 8, 2011 by

The book “Social BPM: Work, Planning and Collaboration Under the Impact of Social Technology” was released in June, and I became more enthusiastic the more I read.  Here is my review of the chapters of this very timely book.

Posted in Adaptive Case Management, BPM, Social Business, Social Network | Tagged , , , , , | 1 Comment

Structure is in the Eye of the Beholder

Posted on January 1, 2011 by

Michael Poulin made an excellent post called “Why business process is always structured?” which delves into the question of why people believe that work is predictable when often it is not.  He compares ACM and BPM and the illusion that makes them … Continue reading →

Posted in Adaptive, Adaptive Case Management, BPM | Tagged , , , | 6 Comments

Anti-Social BPM

Posted on October 31, 2010 by

All this talk of “Social-BPM” there must be something on the other end of the spectrum.  Does this mean that “traditional BPM” is anti-social?  Well, it can be, and I had that experience this week.

Posted in Agile, BPM, Social Network, Workflow | Tagged , , , | 3 Comments

Mining Activity Streams

Posted on October 15, 2010 by

In the process field, we call them “Event Streams”.  These are streams of records indicating specific things that happened at specific times.  In the Social Software world, they are called “Activity Streams”.

Posted in Adaptive Case Management, BPM | Tagged , , , , | 5 Comments

Process Mining Update

Posted on October 9, 2010 by

There has been a surprising amount happening around Process Mining recently, notably the process intelligence workshop, the IEEE task force meeting, and some other links.

Posted in BPM | Tagged , | 8 Comments

September Wrap-Up

Posted on October 1, 2010 by

“…wake me up, when September ends.” – Greenday Here is a list of posts and links related to BPM 2010 and other related things from the month of September (that I never got around to including until now…)

Posted in Adaptive Case Management, BPM | Tagged , | 2 Comments