Category Archives: Social Business

Assistants Transform Data, Synchronize as Well

In previous post I introduce a scenario for cooperation between doctors, and show that a personal assistant is a good way to connect those in real time.  Here are some additional details that we should consider more carefully.

Posted in Adaptive Case Management, Collaborative Planning, Social Business, Software | Tagged , , , | 5 Comments

Encryption Role in Data Security

Ed Snowdon spoke yesterday at the SXSW conference on the importance of using encryption to keep the data the runs our businesses (and personal life) safe.   I refresh the call to eliminate the scary warning that browsers give when … Continue reading

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How Relevant is the ‘Boundary Worker’ Idea?

IBM has suggested this new term, the Boundary Worker, as a middle point between a service worker and a knowledge worker.  Is this really something new, or just the natural progress of a all workers in today’s hyper connected world?

Posted in Knowledge Work, Social Business | Tagged , | 4 Comments

Doc Sharing with Live Documents

This is a first impression review of Live Documents, a SaaS model document sharing platform.  I discovered the service, signed up for a free account, and these are my notes on what it does.

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Do Management Gurus Encourage Process Enforcement?

As part of the research for the last keynote I gave, I wanted to see how well known management gurus recommend supporting knowledge workers to be more effective.  What I found was surprising and well understood at the same time.

Posted in Adaptive, Adaptive Case Management, Knowledge Work, Social Business | Tagged , , , , | 4 Comments

A Role by any other Name, is still a Role

Everyone knows what a role is.  It is obvious.  We talk about them all the time.  But every time I hear a programmer say the word “role” my ears pick up. The term is very often misused.  How, then, might … Continue reading

Posted in Adaptive Case Management, BPM, Social Business, Software, Workflow | Tagged , , | 2 Comments

Why I Still Get Paper Bills

I think it might be Ben Franklin who said “A paper bill is the worst way to get your account statement, except for all the other ways.” Or maybe not.  Whatever.  I still get a lot of bills on paper … Continue reading

Posted in Cloud, Social Business, Software | Tagged , , , | 1 Comment