Category Archives: Workflow

Storytelling derails Process Discovery

Posted on January 16, 2012 by

There is an interesting video “Your Storytelling Brain”  from Cognitive Neuroscientist Michael Gazzaniga who talks about how we remember things.  He describes a part of the brain called “the interpreter” which functions to organize memories into plausible stories.  This is great … Continue reading →

Posted in BPM, Process Mining, Workflow | Tagged , | 6 Comments

What the Process Mining Manifesto means to ACM

Posted on December 4, 2011 by

The IEEE Task Force on Process Mining has just released the Process Mining Manifesto.  This the single best, most concise description of what process mining is, and what this revolutionary new technology might bring about.

Posted in Process Mining, Social Business, Workflow | Tagged , , | 4 Comments

The Power of Pull: Just Win, Baby

Posted on February 6, 2011 by

This is a review of the book “The Power of Pull: How Small Moves, Smartly Made, Can Set Big Things in Motion” by John Hagel, John Seely Brown, and Lang Davison.  Finally I find a book that speaks plainly about … Continue reading →

Posted in Adaptive, Adaptive Case Management, Social Business, Workflow | Tagged , , , | 6 Comments

Anti-Social BPM

Posted on October 31, 2010 by

All this talk of “Social-BPM” there must be something on the other end of the spectrum.  Does this mean that “traditional BPM” is anti-social?  Well, it can be, and I had that experience this week.

Posted in Agile, BPM, Social Network, Workflow | Tagged , , , | 3 Comments

BPMN vs. professionals, 2.0

Posted on September 11, 2010 by

Last week brought us a vigorous debate about the role of BPMN, where I took the controversial position that “BPMN 2.0 is no longer for Business Professionals“.  Adam Deane collected quotes from the major contributors.  Sandy Kemsley calls it “The … Continue reading →

Posted in BPM, Workflow | Tagged , , | 8 Comments

ACM Tweet Jam Summary Part 3 of 3

Posted on August 4, 2010 by

We held a tweetjam on the subject of Adaptive Case Management (ACM) on July 15.  I have already posted part 1 and part 2.  Here is part 3.

Posted in Adaptive, Adaptive Case Management, Agile, Social Network, Workflow | Tagged , , , , , , | 4 Comments

ACM Tweet Jam Summary Part 2 of 3

Posted on August 3, 2010 by

We held a tweetjam on the subject of Adaptive Case Management (ACM) on July 15.  It is going to take me three posts to get this all in.  See Part 1. This post contains part 2 which contains the bulk … Continue reading →

Posted in Adaptive, Adaptive Case Management, Agile, Social Network, Workflow | Tagged , , , , , , , | 5 Comments

ACM Tweet Jam Summary Part 1 of 3

Posted on August 1, 2010 by

We held a tweetjam on the subject of Adaptive Case Management (ACM) on July 15.  I have been on vacation since then, and only now getting around to writing about it. What a big task!  In two hours 660 posts … Continue reading →

Posted in Adaptive, Adaptive Case Management, BPM, Social Network, Workflow | Tagged , , , , , , | 8 Comments

Adaptive = Designed For Change

Posted on July 5, 2010 by

Back from Japan, recovering over the long weekend, starting to feel human again….. (1) Talking about ACM in Shin-Yokohama John Mettraux (Processi) pulled off an amazing feat getting Japanese BPM enthusiasts to show up at an Italian bistro, braving certain … Continue reading →

Posted in Adaptive Case Management, BPM, Social Network, Workflow | Tagged , , | 4 Comments

Nature of Knowledge Work

Posted on April 20, 2010 by

I gave a talk last week at the Process.gov conference on the subject of “The Nature of Knowledge Work” which happens also to be the first chapter of Mastering the Unpredictable.  I explore in depth what it is that makes … Continue reading →

Posted in Adaptive Case Management, BPM, Workflow | Tagged , , | 3 Comments