Process Focus vs. System Architecture

Too much of a focus on the on the business process can cause a business solution to be poorly designed and problematic.  This is a story from several customers who followed the BPM methodology too well, and were blindsided by some nightmarish systems issues.  Too much process can be a real problem. Continue reading

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bpmNEXT – Day 2

Here are my notes from the second day of bpmNEXT on March 31, 2015.  Note: I spoke on day 3, so was too busy, so these conclude my notes of the event. Continue reading

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bpmNEXT – Day 1

My notes from first day of bpmNEXT 2015, March 30. Continue reading

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‘Fail fast, fail often’ is essential advice for innovators

Yes, it is a negative statement, but in uttering it, you desensitize the team to a harmful fear of failure.

I am responding today to an article in The Globe and Mail titled “‘Fail fast, fail often’ may be the stupidest business mantra of all time.”  Continue reading

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5 Opportunities in the Process Space for 2015

There are 5 key opportunities to participate in process space (BPM and ACM) in the next few months, and the deadlines are coming up, so don’t delay, and don’t miss out. Continue reading

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The half-way point for the decade of the 2010’s can best summed up by a few things that happened to me in the past couple days:
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When Thinking Matters in the Workplace

In the 4 and 1/2 years since “Mastering the Unpredictable” introduced the idea of Adaptive Case Management to the world, a growing group of people have struggled to define what it really means to make use of this new emerging trend.  This new book “When Thinking Matters in the Workplace” takes it one step further — to outline what a manager needs to know, to lead a team of innovative knowledge workers, and how to put in place a system to best support them. Continue reading

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