Late-Structured Processes

The term “unstructured” has always bothered me, because without structure you have randomness.  When knowledge workers get things done, it is not random in any way.  They accomplish things in a very structured way, it is just not possible to know ahead of time how it will be structured. Continue reading

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BPM and Case Management Summit 2014

Here are some notes from this years BPM & Case Management Summit in Washington DC. Continue reading

Posted in Adaptive, Adaptive Case Management, BPM | Tagged , | 4 Comments

Open Source Adaptive Case Management

Interested in trying out Adaptive Case Management without a huge investment?  Cognoscenti might be the option for you.  This post contains most of the contents of a paper I will be presenting in Germany in September on the Cognoscenti open source system which I have used in demos at the last two BPMNext conferences. To anyone wanting to experiment with ACM capabilities, a free solution might be worth trying. Continue reading

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XWand Cloud for Financial Data Exchange

Fujitsu is announcing today XWand Cloud, a new online server for financial information exchange. What is it? Why is it important? Continue reading

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SSL Browser Nonsense

Thank you Word Press! WordPress has turned on HTTPS for all blogs, and my blog is hosted at WordPress. They deserve recognition for being proactive in the fight for privacy. But we need more from the browsers. Continue reading

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Zero-code BPM Systems

The concept of “zero code” is the wish-fulfillment myth of the BPM industry.  Many advertisements will claim that the processes can be designed without any coding.  This complete hog-wash.  There is, however, a possibility for a zero-code system, but let’s imagine how that would have to work. Continue reading

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Overautomation – the Value of Returning to Manual Work

I regularly post about the advantages of using natural (as opposed to artificial) intelligence in the workplace.  I also carefully say that there are two kinds of work: routine work that should be automated, and unpredictable work that should not be automated, and it should be fairly easy to distinguish the two.  But is it?   Continue reading

Posted in Adaptive, Agile, Knowledge Work | Tagged , , | 3 Comments