Organize for Complexity Book

Niels Pflaeging’s amazing little book, Organize for Complexity, gives good advice on how to create self managing organization that are resilient and stable. Continue reading

Posted in Adaptive, complexity, Uncategorized | Tagged , , , | Leave a comment

The third era of process support: Empathy

Rita Gunther McGrath’s post this week on the HBR Blog called Management’s Three Eras: A Brief History has a lesson for those of us designing business process technology.  The parallel between management and process technology might be stronger than we normally admit. Continue reading

Posted in Adaptive, Adaptive Case Management, Agile | Tagged | 6 Comments

Wirearchy – a pattern for an adaptive organization?

What is a Wirearchy?  How does it work?  When should it be considered?  When should it be avoided?  What are the advantages?  This post covers the basics elements of a Wirearchy. Continue reading

Posted in Adaptive, Agile | Tagged , , , , | 4 Comments

bpmNEXT talk on Personal Assistants

Here is a video from my presentation at bpmNEXT of March 2014 presenting the idea that in the future we might see a kind of agent, which I call a personal assistant, cloning and synchronizing projects such that the large scale processes actually emerge from the interactions of these agents. Continue reading

Posted in Adaptive, Adaptive Case Management | Tagged | Leave a comment

AdaptiveCM Workshop in Germany September 1

Things are shaping up for a really great workshop to spend a day talking about the latest research findings and possibilities for Adaptive Case Management.  It will be September 1 in Ulm Germany. Continue reading

Posted in Adaptive, Adaptive Case Management | Tagged , , , , | Leave a comment

Late-Structured Processes

The term “unstructured” has always bothered me, because without structure you have randomness.  When knowledge workers get things done, it is not random in any way.  They accomplish things in a very structured way, it is just not possible to know ahead of time how it will be structured. Continue reading

Posted in Adaptive, Adaptive Case Management, BPM | 1 Comment

BPM and Case Management Summit 2014

Here are some notes from this years BPM & Case Management Summit in Washington DC. Continue reading

Posted in Adaptive, Adaptive Case Management, BPM | Tagged , | 4 Comments