Tag Archives: acm

Complex Behavior Emerges from Simple Rules

At TEDxZurich 2013 Nicolas Perony gave an excellent talk about complexity that has relevance in the collaboration technology field.  He has some excellent examples of how complex systems differ from complicated, machine oriented system, as well as the risks of … Continue reading

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Seven Domains of Predictability

Looking at the spectrum of different process technologies, we can identify seven distinct categories, and we can organize them according to how predictable the problem is that they address.  Here is a detailed slidecast about each category.

Posted in Adaptive Case Management, Social Business | Tagged , | 10 Comments

Slidecast on Antifragile Systems, Innovation, and Learning Organizations

Here is a slidecast version of the talk I gave at BPM Next in March.  In 14 minutes it explains the core ideas of antifragility and how learning organizations are antifragile.  Mixed in are some surprising details about adaptive systems. … Continue reading

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Is Micromanagement a necessary part of BPM?

This tidbit of advice (in a list among others) was sent around to managers at my company recently: Stop micromanaging. Micromanagement is a sign of mistrust. You hired them for a reason. If you don’t trust they will get the … Continue reading

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Antifragile

At the BPMNext conference in March, I am signed up to give a talk titled “Antifragile Systems for Innovation and Learning Organizations.”  The term “antifragile” comes from Nassim Nicholas Taleb’s new book “Antifragile: Things That Gain From Disorder.”  In this post … Continue reading

Posted in Adaptive, Adaptive Case Management, Agile | Tagged , , , , | 5 Comments

ACM Awards 2013

We are launching the third annual Adaptive Case Management Global Excellence Awards for 2013.  If you have an example of technology to support unpredictable collaboration, it is time NOW to get an abstract filed. You then have 2 months to get the final … Continue reading

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Achieving a Stateless Workplace

Richie Etwaru makes a post about Human as a Service about the idea that everything / anything can be made available as a cloud.  To do so, we need to think about organizations that are stateless as opposed to stateful. … Continue reading

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Yes, it really is about the Knowledge Worker

My position paper for the Adaptive Case Management Workshop was to propose that “BPMN is incompatible with ACM.”  I got a lot of flack from the hard core BPM disciples   In spite of clearly stating that ACM is designed for knowledge … Continue reading

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Enhancing the Productivity of an Evolving Workforce

Here is an article I wrote for Workforce Solutions Review, a well produced magazine from the International Association for Human Resource Information Management (IHRIM).  It seems that there is some interest in Adaptive Case Management from a HR perspective — and for good … Continue reading

Posted in Adaptive Case Management, Social Business, Social Network | Tagged , , , , , | 2 Comments

Critique of a Knowledge Worker Cockpit

Exactly one year ago, Fred Cummins published a blog post called “A Knowledge Worker Cockpit” which remains today one of the best descriptions of the kind of information system that an active knowledge worker needs to keep on top of … Continue reading

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