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Tag Archives: Agile
Naive Intervention makes Poor Process Design
Continuing the pattern from my past few post on Antifragile concepts, today consider Naive Intervention, that idea assuming that simple model actually represents a complex system can lead to disastrously bad decisions.
Ancient Wisdom teaches Business Processes
Jared Diamond spoke at the Commonwealth Club last month. I have always been a huge fan of his Pulitzer prize winning book “Guns, Germs, and Steel” as well as “Collapse” and other works. This talk introduced his new book ”The World Until Yesterday: … Continue reading
Posted in Adaptive, Adaptive Case Management
Tagged Adaptive, Adaptive Case Management, Agile, learning organization
6 Comments
How Technology causes Fragility
Q: When is it easier to ship a $600 electronic device across the country and back, than it is to change a field in a database? A: When you are a phone company. This is a true story, and one … Continue reading
AIIM2012 Clay Shirky Keynote
I was really looking forward to the keynote by Clay Shirky, and I was not disappointed. The title of his talk was “To Make Sense of Data, First Make Sense of People“.
Posted in Social Business, Social Network
Tagged Agile, Social BPM, social software, web 2.0
4 Comments
Netflix Agility
Yesterday Netflix announced a reversal: they are not going to split off a separate service named Qwickster. Some might view this as a flip-flop and a failure, but looking a bit deeper we see a quality that keeps Netflix at … Continue reading
Posted in Adaptive, Adaptive Case Management, Agile
Tagged Agile, human process, knowledge work
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The Power of Pull: Just Win, Baby
This is a review of the book “The Power of Pull: How Small Moves, Smartly Made, Can Set Big Things in Motion” by John Hagel, John Seely Brown, and Lang Davison. Finally I find a book that speaks plainly about … Continue reading
Posted in Adaptive, Adaptive Case Management, Social Business, Workflow
Tagged Adaptive Case Management, Agile, Social BPM, social software
7 Comments
Marriage of Social CRM and ACM
A very interesting post combines the idea of social CRM to communicate to customers, and Adaptive Case Management (ACM) for continual improvement within the enterprise, to for a compelling vision for the enterprise of the future.
Posted in Adaptive Case Management, Social Business, Social Network
Tagged Adaptive, Adaptive Case Management, Agile, social software
2 Comments
Design, Usability, and Switches
Today’s post is a parable about an unfortunate designer named Pablo who lives in an imaginary universe where physical (construction) projects are like software projects in our universe. Pablo is frustrated by helpers who don’t understand the principle of “Design … Continue reading
Anti-Social BPM
All this talk of “Social-BPM” there must be something on the other end of the spectrum. Does this mean that “traditional BPM” is anti-social? Well, it can be, and I had that experience this week.
Posted in Agile, BPM, Social Network, Workflow
Tagged Agile, BPM, Social BPM, social software
3 Comments
Q&A for a Software Architect
This morning I was interviewed about being a software architect from the point of view of the general public. I have copied the questions and the (raw) answers here.
