Tag Archives: Case Management

Doc Sharing with Live Documents

This is a first impression review of Live Documents, a SaaS model document sharing platform.  I discovered the service, signed up for a free account, and these are my notes on what it does.

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iBPMS Expo – Jim Sinur presents Agents

I am attending the IBPMS Expo in Chicago this week, and first keynote was from Jim Sinur, who presented some of the ideas behind his new book (with Jim Odell and Peter Fingar) on distributed intelligent agent oriented BPM.   … Continue reading

Posted in Agile, BPM, Workflow | Tagged , , , , , | 2 Comments

Slidecast on Antifragile Systems, Innovation, and Learning Organizations

Here is a slidecast version of the talk I gave at BPM Next in March.  In 14 minutes it explains the core ideas of antifragility and how learning organizations are antifragile.  Mixed in are some surprising details about adaptive systems. … Continue reading

Posted in Adaptive, Adaptive Case Management, BPM | Tagged , , , , , , , , , | 3 Comments

Naive Intervention makes Poor Process Design

Continuing the pattern from my past few post on Antifragile concepts, today consider Naive Intervention, that idea assuming that simple model actually represents a complex system can lead to disastrously bad decisions.

Posted in Adaptive, Adaptive Case Management | Tagged , , , , , | 7 Comments

Two Languages Divide but don’t Conquer

There is a continual ongoing debate on how best to express how people plan to work together.  Earlier posts make the case that two-dimensional graphical languages are inappropriate for knowledge workers.  Many argued against this saying that these languages are still useful … Continue reading

Posted in Adaptive, Adaptive Case Management | Tagged , , , , | 5 Comments

Case Management: Contrasting Production vs. Adaptive

While participating in discussions of case management, and while reviewing the submissions to the ACM Excellence Awards, I see two distinct approaches to case management — one approach called Adaptive Case Management (ACM), and a different approach which meets an entirely different … Continue reading

Posted in Adaptive Case Management | Tagged , , , | 5 Comments

Steve White on BPMN at BPM2012

Steve White gave a keynote speech at the BPM2012 conference this morning on the history and development of BPMN.  He has been the driving force for BPMN from the beginning, chairing the development committee for many years, and he is … Continue reading

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BPMN is Incompatible with ACM

What is the role of two-dimensional process graphing for knowledge workers in Adaptive Case Management (ACM)?  It is a given that an ACM system must support some form of process plan.  This post explores how a knowledge worker might specify … Continue reading

Posted in Adaptive, Adaptive Case Management | Tagged , , , , | 24 Comments

Review of “Purpose Case Management”

In April, Michael Poulin made a proposal for something he calls “Purpose Case Management“.  While I am not convinced that this idea represents a new category of technology, the discussion and analysis of the problem is well worth the read.  

Posted in Adaptive Case Management, BPM, Social Business | Tagged , , , | 14 Comments

Production Case Management vs. Adaptive Case Management

While scanning discussions of Case Management, I am seeing two distinct approaches.  Those familiar with this blog already know of Adaptive Case Management (ACM).  However, there is a different approach which meets an entirely different need.  I call that approach … Continue reading

Posted in Adaptive Case Management, BPM | Tagged , , | 12 Comments