Tag Archives: Case Management

BPM2014 Keynote: Keith Swenson

I was honored to give the keynote on the second day of the BPM2014 conference, and promised to answer questions, so here are the slides and summary.

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Business Etiquette Modeling: a new paradigm for process

The AdaptiveCM 2014 workshop this past Monday provided a very interesting discussion of the state of the art in adaptive case management and other non-workflow oriented ways for supporting knowledge work. While there I presented, and we discussed, an intriguing … Continue reading

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Doc Sharing with Live Documents

This is a first impression review of Live Documents, a SaaS model document sharing platform.  I discovered the service, signed up for a free account, and these are my notes on what it does.

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iBPMS Expo – Jim Sinur presents Agents

I am attending the IBPMS Expo in Chicago this week, and first keynote was from Jim Sinur, who presented some of the ideas behind his new book (with Jim Odell and Peter Fingar) on distributed intelligent agent oriented BPM.   … Continue reading

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Slidecast on Antifragile Systems, Innovation, and Learning Organizations

Here is a slidecast version of the talk I gave at BPM Next in March.  In 14 minutes it explains the core ideas of antifragility and how learning organizations are antifragile.  Mixed in are some surprising details about adaptive systems. … Continue reading

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Naive Intervention makes Poor Process Design

Continuing the pattern from my past few post on Antifragile concepts, today consider Naive Intervention, that idea assuming that simple model actually represents a complex system can lead to disastrously bad decisions.

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Two Languages Divide but don’t Conquer

There is a continual ongoing debate on how best to express how people plan to work together.  Earlier posts make the case that two-dimensional graphical languages are inappropriate for knowledge workers.  Many argued against this saying that these languages are still useful … Continue reading

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