Tag Archives: human process

Wirearchy – a pattern for an adaptive organization?

What is a Wirearchy?  How does it work?  When should it be considered?  When should it be avoided?  What are the advantages?  This post covers the basics elements of a Wirearchy.

Posted in Adaptive, Agile | Tagged , , , , | 2 Comments

Overautomation – the Value of Returning to Manual Work

I regularly post about the advantages of using natural (as opposed to artificial) intelligence in the workplace.  I also carefully say that there are two kinds of work: routine work that should be automated, and unpredictable work that should not … Continue reading

Posted in Adaptive, Agile, Knowledge Work | Tagged , , | 3 Comments

Complex Behavior Emerges from Simple Rules

At TEDxZurich 2013 Nicolas Perony gave an excellent talk about complexity that has relevance in the collaboration technology field.  He has some excellent examples of how complex systems differ from complicated, machine oriented system, as well as the risks of … Continue reading

Posted in Adaptive, Adaptive Case Management, complexity | Tagged , , , , | 2 Comments

Automation leads to Forgetting

What is the limit of automation?  We often think that automation is limited by the technical ability to construct the automation.  It is not surprising that automation decreases the ability for those people to do the same job manually.   … Continue reading

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Automation Elevating Workers, Not Eliminating

A new study from Oxford says that 47% of the jobs in America are at risk of automation.  There is a lot of fear that a job automated is equivalent to a job eliminated. It is the same fear that … Continue reading

Posted in Adaptive, Knowledge Work | Tagged , , , , | 6 Comments

Is Management becoming Unnecessary?

Harold Jarche has a controversial slide cast this week titled “Subversive thoughts” which explores the relationship between the trends for supporting knowledge work, and the role of management as it is traditionally defined.

Posted in Adaptive, complexity | Tagged , , , , , , | 1 Comment

Slidecast on Antifragile Systems, Innovation, and Learning Organizations

Here is a slidecast version of the talk I gave at BPM Next in March.  In 14 minutes it explains the core ideas of antifragility and how learning organizations are antifragile.  Mixed in are some surprising details about adaptive systems. … Continue reading

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Can your processes get to be TOO good?

The goal of process management is to improve process.  Let’s say you are successful at putting in place a process improvement practice.  Can there be too much of a good thing?  Experts are saying that it can be.

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How Technology causes Fragility

Q: When is it easier to ship a $600 electronic device across the country and back, than it is to change a field in a database? A: When you are a phone company. This is a true story, and one … Continue reading

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Post the Document on-line before Emailing it

If you are sending information to a group of people, you should FIRST post that information on-line, and THEN you should email everyone about it.  Today I experienced a classic violation of this guideline, and while the damage is not … Continue reading

Posted in Collaborative Planning, Social Business | Tagged , , , , | 3 Comments