In April, Michael Poulin made a proposal for something he calls “Purpose Case Management“. While I am not convinced that this idea represents a new category of technology, the discussion and analysis of the problem is well worth the read.
It is a simple idea, but one of those key differences that makes all the difference. We all know the traditional process life cycle: design the process, automate it, measure performance, and cycle around to improve the design. Instead, we … Continue reading
John Hagel III co-author of the book “The Power of Pull” was invited on stage for a discussion with Dr. Pehong Chen, CEO of BroadVision about how companies are (or are not) adopting of social technologies at the Enterprise 2.0 … Continue reading
The book “Social BPM: Work, Planning and Collaboration Under the Impact of Social Technology” was released in June, and I became more enthusiastic the more I read. Here is my review of the chapters of this very timely book.
This provocative title simply means: In general, social software systems record what is happening now and in the past, but for the most part completely lack any representation of the future. Enterprise Social Software, or Social Business Software, will succeed … Continue reading
Received an invitation to attend “COCOA 2010: Workshop on Coordination, Collaboration and Ad-hoc Processes” which will be held on Dec 6th in Palo Alto by a another silicon valley group studying how to support unpredictable processes.
In the process field, we call them “Event Streams”. These are streams of records indicating specific things that happened at specific times. In the Social Software world, they are called “Activity Streams”.
We held a tweetjam on the subject of Adaptive Case Management (ACM) on July 15. I have already posted part 1 and part 2. Here is part 3.
We held a tweetjam on the subject of Adaptive Case Management (ACM) on July 15. It is going to take me three posts to get this all in. See Part 1. This post contains part 2 which contains the bulk … Continue reading
We held a tweetjam on the subject of Adaptive Case Management (ACM) on July 15. I have been on vacation since then, and only now getting around to writing about it. What a big task! In two hours 660 posts … Continue reading