Search Results for: ad-hoc

11 Questions on Social BPM

I gave a short presentation today with Clay Richardson on the subject of Social BPM. We got a lot of good questions, and no time to answer them. I thought I would attempt to answer them here.

Posted in Adaptive Case Management, BPM, Social Network | Tagged , | 5 Comments

15 Social Requirements for ACM

A lot of talk about Social BPM recently but definitions vary widely.  My post on “Who is Socializing in Social BPM?” shows that some see it as simply using social network features to accelerate traditional BPM (separation of thinkers and … Continue reading

Posted in Adaptive Case Management, BPM, Social Network | Tagged , , , , | 8 Comments

Case Management à la Appian

A four part series (maybe more???) from from Malcolm Ross of Appian on how they support Case Management.  Appian is a product I know well, and can recommend because it is based on my ideas of Collaborative Planning. Part 1 … Continue reading

Posted in Adaptive Case Management, BPM | Tagged , , , | 5 Comments

Is Case Management and BPM the same?

Sandy Kemsley gave this presentation on BPM and Case Management hosted by Pega Systems. Started by saying the Case Management is a hot topic.  Lot of talk about structured proceses is for BPM, and unstructured for dynamic BPM or case … Continue reading

Posted in Adaptive Case Management | Tagged , , | 16 Comments

The word for 3/31 is “adaptive”

Too many good topics today, so many mention and discuss “adaptive”, but not enough time to write more than a few words on each:

Posted in Adaptive Case Management, Software, Workflow | Tagged , , , | 6 Comments

Is the Checklist mightier than the Model?

Jacob Ukelson bring up some really interesting points in his new post on “Guidelines, Best Practices and Checklists – the Process Model for Unstructured Processes?“.  He starts by referencing an old article in The New Yorker by Atul Gawande on … Continue reading

Posted in Adaptive Case Management, Workflow | Tagged , , , | 22 Comments

4 Process Trends & 1 Gap

So much buzz about a new emerging category of process technology.  Analysts and vendors alike are talking about it, using a variety of different names: Case Management, Unstructured Processes, Human Coordination Technology, Human Interaction Management, Smart Case Management, Dynamic Process, … Continue reading

Posted in BPM, Collaborative Planning, Workflow | Tagged , , , , | 10 Comments

What is Case Management?

So much discussion recently about Case Management, but do we really know what we mean?  Let me collect here some definitions, and then offer my own.  (You will find many of these ideas expanded in full in “When Thinking Matters … Continue reading

Posted in BPM, Workflow | Tagged , , | 16 Comments