One Common Definition for BPM

Business Process Management (BPM) remains the subject with a thousand faces.  The lack of a well accepted definition is the single most harmful thing to the industry.  Among a hundred articles there will be dozens of differing definitions of BPM.  Without a single common understand of BPM, we can’t make a single conclusive statement about what BPM does or does not do, how you might or might not use it.  This post is the result of hundreds of hours of sorting, sifting, discussing, analyzing and crafting. Continue reading

Case Management Excellence Awards 2014

The Case Management Excellence Awards are the place to see and recognize how organizations could be more effective at getting things done.  You don’t have to call it “case management” … anything that is about helping teams collaborate more effectively may qualify for this public recognition. Continue reading