‘Fail fast, fail often’ is essential advice for innovators

Yes, it is a negative statement, but in uttering it, you desensitize the team to a harmful fear of failure.

I am responding today to an article in The Globe and Mail titled “‘Fail fast, fail often’ may be the stupidest business mantra of all time.”  Continue reading

When Thinking Matters in the Workplace

In the 4 and 1/2 years since “Mastering the Unpredictable” introduced the idea of Adaptive Case Management to the world, a growing group of people have struggled to define what it really means to make use of this new emerging trend.  This new book “When Thinking Matters in the Workplace” takes it one step further — to outline what a manager needs to know, to lead a team of innovative knowledge workers, and how to put in place a system to best support them. Continue reading

Emergence versus Entropy in Management

Julian Birkinshaw professor at the London Business School had an interesting article in Forbes a couple weeks ago titled “Managing Complexity: The Battle Between Emergence And Entropy” which comes close to, but falls just short of, making a good recommendation for dealing with complex organizations. Continue reading