Late-Structured Processes

The term “unstructured” has always bothered me, because without structure you have randomness.  When knowledge workers get things done, it is not random in any way.  They accomplish things in a very structured way, it is just not possible to know ahead of time how it will be structured. Continue reading

Open Source Adaptive Case Management

Interested in trying out Adaptive Case Management without a huge investment?  Cognoscenti might be the option for you.  This post contains most of the contents of a paper I will be presenting in Germany in September on the Cognoscenti open source system which I have used in demos at the last two BPMNext conferences. To anyone wanting to experiment with ACM capabilities, a free solution might be worth trying. Continue reading