Automation Elevating Workers, Not Eliminating

A new study from Oxford says that 47% of the jobs in America are at risk of automation.  There is a lot of fear that a job automated is equivalent to a job eliminated. It is the same fear that fueled the Luddites, however history shows that fear to be misplaced then, as it is now.  Automation drives a transformation of the workplace, not an elimination. Continue reading

Do Management Gurus Encourage Process Enforcement?

As part of the research for the last keynote I gave, I wanted to see how well known management gurus recommend supporting knowledge workers to be more effective.  What I found was surprising and well understood at the same time. Continue reading

Are Flow-to-the-work Organizations right for Knowledge Workers?

There is an article in Harvard Business Review this month about how companies are beginning to organize knowledge workers in a new way.  The concept has been called a “flow-to-the-work organization” and it reflects a new way of thinking about how knowledge workers are held in relation to the company. Continue reading

The Origin of Reductionism

I have written many times about how culturally we have a tendency to want to simplify problems, and solve the separate parts, and this is reductionism.  Scientific management is based on this idea, and it is one of the ideas that leads to problematic BPM implementations when your the process is truly complex.  In this post I consider where reductionism cam from. Continue reading