After BPM, what is next?

Next Wednesday, March 3rd, we will be giving a webinar on Adaptive Case Management.  I have mentioned this subject a couple of times in recent posts, as new technology area.  Advancements have provided ways to support increasingly sophisticated types of work.  Initially, very simple work tasks with productivity software, advancing to more sophisticated work processes with workflow and BPM, but never before has there been wide adoption of of technology to support Knowledge Work. Continue reading