I have written 6 posts explaining why a manually created business process models are simply not agile enough for today’s organizations. What should we do instead? Glad you asked. A different approach I am calling Emergent Synthetic Processes avoids the problems of a hand drawn process model, and still can offer a path to continual improvement. Continue reading
Six key process activities coming in 2016: Adaptive CM Workshop, ACM Awards, BPM Next, BPM and Case Management Global Summit, BPM 2016 Conference and (updated) CBI Conference. Continue reading
The concept of “zero code” is the wish-fulfillment myth of the BPM industry. Many advertisements will claim that the processes can be designed without any coding. This complete hog-wash. There is, however, a possibility for a zero-code system, but let’s imagine how that would have to work. Continue reading
I did a web presentation with Sandy Kemsley on the subject of “Crossing the Next Frontier of Business Process Management: Introducing Process Intelligence.” The webcast went well, and I really appreciated Sandy’s clear and accurate descriptions of how process mining works. It also touched on Fujitsu’s new Interstage Process Analytics product. Access the webcast and related things at the BPM For Agile Enterprise site. Continue reading
There is an interesting video “Your Storytelling Brain” from Cognitive Neuroscientist Michael Gazzaniga who talks about how we remember things. He describes a part of the brain called “the interpreter” which functions to organize memories into plausible stories. This is great most of the time, but causes a type of memory distortion that is gets in the way of designing appropriate business processes. Continue reading
It is a simple idea, but one of those key differences that makes all the difference. We all know the traditional process life cycle: design the process, automate it, measure performance, and cycle around to improve the design. Instead, we should completely throw the old process life cycle. Don’t design a process, but instead give people a tool they use to get work done. Then, after the fact, we look and see what the process was. Continue reading
The IEEE Task Force on Process Mining has just released the Process Mining Manifesto. This the single best, most concise description of what process mining is, and what this revolutionary new technology might bring about. Continue reading
There has been a surprising amount happening around Process Mining recently, notably the process intelligence workshop, the IEEE task force meeting, and some other links. Continue reading
Process.gov will be in Washington DC on April 14&15. As the name implies, it is an event aimed at the public and public sector in helping to spread good information about process technologies. What is entirely new this year is a track on Adaptive Case Management and the launch celebration for the book: “Mastering the Unpredictable“. Continue reading
The Industrial Revolution brought about mass production of parts and products. The concept behind mass production is: break the job into a series of well defined components (interchangeable parts), and set up to produce those parts in large quantities to get economy of scale. Millions of identical parts can bring the price down of a completed product. The cost of setting up a factory is high, but is recouped through small savings multiplied by many instances.
Fredrick Winslow Taylor applied these mass production ideas to work and called it “Scientific Management“. Continue reading
Thinking Matters 