Emergent Synthetic Process (ESP) is the Answer

I have written 6 posts explaining why a manually created business process models are simply not agile enough for today’s organizations.  What should we do instead?   Glad you asked.  A different approach I am calling Emergent Synthetic Processes avoids the problems of a hand drawn process model, and still can offer a path to continual improvement. Continue reading

Zero-code BPM Systems

The concept of “zero code” is the wish-fulfillment myth of the BPM industry.  Many advertisements will claim that the processes can be designed without any coding.  This complete hog-wash.  There is, however, a possibility for a zero-code system, but let’s imagine how that would have to work. Continue reading

Process Analytics Webinar with Sandy Kemsley

I did a web presentation with Sandy Kemsley on the subject of Crossing the Next Frontier of Business Process Management: Introducing Process Intelligence.” The webcast went well, and I really appreciated Sandy’s clear and accurate descriptions of how process mining works.  It also touched on Fujitsu’s new Interstage Process Analytics product.  Access the webcast and related things at the BPM For Agile Enterprise site. Continue reading

Storytelling derails Process Discovery

There is an interesting video “Your Storytelling Brain”  from Cognitive Neuroscientist Michael Gazzaniga who talks about how we remember things.  He describes a part of the brain called “the interpreter” which functions to organize memories into plausible stories.  This is great most of the time, but causes a type of memory distortion that is gets in the way of designing appropriate business processes. Continue reading

Flipping the Process Life Cycle

It is a simple idea, but one of those key differences that makes all the difference.  We all know the traditional process life cycle: design the process, automate it, measure performance, and cycle around to improve the design. Instead, we should completely throw the old process life cycle.  Don’t design a process, but instead give people a tool they use to get work done.  Then, after the fact, we look and see what the process was. Continue reading