Should we focus on the negative?

The WfMC and many other who help have been trying to highlight the positive examples of both BPM and ACM by collecting use cases, judging the best, and publishing in compendia.  It was Socrates who said there is value in a focus on the negative:  he would rather be refuted than to refute another because being rid oneself of evil of harboring false beliefs is better than ridding it in another.   Continue reading

Emergence versus Entropy in Management

Julian Birkinshaw professor at the London Business School had an interesting article in Forbes a couple weeks ago titled “Managing Complexity: The Battle Between Emergence And Entropy” which comes close to, but falls just short of, making a good recommendation for dealing with complex organizations. Continue reading