BPM Skills Beyond 2020

Zbigniew Misiak runs a poll every year in his blog BPM Tips about the BPM skills that are required.  This year was a challenge for me, as I see a big change happening as we move from bespoke BPM application to transition ultimately to learning based applications.  Find my response below. Continue reading

How BPMN Misses the Target

One bright hope for business process modeling, developed between 2003 and 2010, was the standard known as Business Process Model and Notation (BPMN). This would be the way to model businesses!  But today, most people use a simple flowchart in everyday use.  Why is that?

Just this week I received an email from a professor in Germany with some process models and with the apology: “Sorry, these are not in BPMN or any formal notation.”   Well, they usually aren’t and it is time to start asking they question: why? Continue reading

Two Languages Divide but don’t Conquer

There is a continual ongoing debate on how best to express how people plan to work together.  Earlier posts make the case that two-dimensional graphical languages are inappropriate for knowledge workers.  Many argued against this saying that these languages are still useful for process specialists.  However, for unpredictable work, the knowledge worker must directly do the process planning.  This post addresses the question of whether we might be able to use two languages in one system: one for the knowledge workers, and one for the business analysts. Continue reading