We held a tweetjam on the subject of Adaptive Case Management (ACM) on July 15. I have already posted part 1 and part 2. Here is part 3. Continue reading
ACM Tweet Jam Summary Part 3 of 3
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Tag Archives: Lean
ACM Tweet Jam Summary Part 2 of 3
We held a tweetjam on the subject of Adaptive Case Management (ACM) on July 15. It is going to take me three posts to get this all in. See Part 1. This post contains part 2 which contains the bulk of the discussion of how ACM relates to BPM: is it different, and how? Continue reading
Lean Publishing of Books in the Cloud
Those who follow this blog frequently will know that I am currently in the process of finishing of a book called “Mastering the Unpredictable“. We are having the official launch on April 14, and it should be available before that for pre-order on Amazon. Along the way I have learned a lot of book publishing, what used to happen, and how that entire industry is being radically transformed. Continue reading
Chasing Rabbits with BPM
“Chasing the Rabbit” by Steven J Spear is a book about what he calls high velocity organizations. Velocity is equated with success because these companies have the agility to respond and capture business. It is not just speed. These organizations are able to capture quality.
I was interested because someone had told me this was the secret to highly reliable organizations. The book covers in detail the US Navy nuclear program which has 5700 reactor years of use without a single nuclear mishap. Continue reading
Process Improvement: Informed & Lean
I could call this post “Removing the Risk from Lean Process Improvement” because it starts with the assumption that you want to improve your processes using Lean principles, but you want guidance on how to apply those principles most effectively.
Soooo much discussion of Lean last week at the Forrester Forum and the Gartner BPM Summit. Who can argue against Lean? It is after all a focus on providing more value with less waste. Lean is a focus on eliminating waste, the original sevens wastes identified by Toyota, as well as elimination of anything that does not provide value to the customer. We all want to get rid of waste and inefficiency.
How do you identify the waste in your business process? This is harder than you might think. Continue reading
Thinking Matters 