Emergent Synthetic Process (ESP) is the Answer

I have written 6 posts explaining why a manually created business process models are simply not agile enough for today’s organizations.  What should we do instead?   Glad you asked.  A different approach I am calling Emergent Synthetic Processes avoids the problems of a hand drawn process model, and still can offer a path to continual improvement. Continue reading

Agreement Itself Holds Companies Back

In the last five posts I outlined five ways that business process models are dificient when it comes to automating work.  In this post I give a sixth, and quite possibly the most significant problem:  Agreement takes effort, and once you have agreement, that agreement becomes a barrier to further change.

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Why Does Digital Transformation Need Case Management?

A platform for digital transformation brings a number of different capabilities together: processes, agents, integration, analytics, decisions, and — perhaps most important — case management.  Why case management?  What does that really bring to the table and why is it needed?

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AdaptiveCM Workshop in America for first time

The Sixth International AdaptiveCM Workshop will be associated with the EDOC conference this year, which will be held in Quebec City in October 2017 and is the first opportunity for many US and Canadian researchers to attend without having to travel to Europe. Continue reading