Author Archives: kswenson

BPM Skills Beyond 2020

Zbigniew Misiak runs a poll every year in his blog BPM Tips about the BPM skills that are required.  This year was a challenge for me, as I see a big change happening as we move from bespoke BPM application … Continue reading

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Best Book from 2019

When I look over all the books I read last year, one stands out as having reformed my world view more than any other:  “The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of … Continue reading

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How GoDaddy Lost a Customer

I have had several sites hosted at GoDaddy for many years.  When I got them, I found GoDaddy to be a nice improvement over Network Solutions.  Today GoDaddy exceeded my level of patience.  I was told that my web site … Continue reading

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Effective Email Notifications

Every collaborative system needs some way to notify people of things that need attention. Email is by far the most ubiquitous option for reaching out to people.  Done well, email is an effective way to draw people in to work … Continue reading

Posted in Adaptive Case Management, BPM, Social Business, Software | Tagged , , | 2 Comments

Service Mesh Meets BPM

We demonstrated a service mesh architecture approach for BPM and Case Management in order to show that the Fujitsu DXP product could scale to any size and performance desired. First we started 12 million running process instances, and then we … Continue reading

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The Silent Enemy: Failure to Report Exceptions

Stung again, several times in one day.  Systems that fail to report problems can waste everyone’s time.  The problem is that such system appear to be running fine, and that is great for lazy programmers and product managers alike.  Just … Continue reading

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