Here is the results of some analysis that I did on using Stack Overflow as an internal question/answer and knowledge management system within the consulting organization that I work for. The conclusion is pretty good — about 4x return from the investment — and it is summarized in the following video.
Continue readingAuthor Archives: kswenson
MS Teams Makes Broken Hyperlinks
Held a long meeting over Microsoft Teams, and to be honest the telecom capabilities of Teams works very well. The end of the meeting was a set of presentations and we recorded them. This is where there is a very strange behavior.
Continue readingGoDaddy’s Deceptive Sales Techniques Exposed
I mentioned last year that I received a letter from GoDaddy asking me to remove ALL the ZIP files from my web site that I host with them. I got another one this week. Apparently my situation is fairly common to those who get web hosting from GoDaddy. Continue reading
Finding a Good Meeting Time
The decision to call a meeting is separate from the decision of when to hold that meeting. When calling a meeting, you usually have some idea who needs to be there. Given this, you then go through a process to determine the best time for those people. Here is how to do it in Weaver. Continue reading
The Unpredictable Crisis
We have somehow endured the fourth week of sheltering at home for the corona virus, and we are beginning to understand the nature of this crisis. It is also the 10 year anniversary of publication of “Mastering the Unpredictable.” The corona virus response is unfolding exactly like an unpredictable crisis — both the good and the bad. Continue reading
Moving – There’s an App for That
It is an idea who’s time has come: a mobile app which helps you get a fast quote for moving, and then helps arrange all the other details. If you think about, we will all be moving this way in the future. Continue reading
BPM Skills Beyond 2020
Zbigniew Misiak runs a poll every year in his blog BPM Tips about the BPM skills that are required. This year was a challenge for me, as I see a big change happening as we move from bespoke BPM application to transition ultimately to learning based applications. Find my response below. Continue reading
Best Book from 2019
When I look over all the books I read last year, one stands out as having reformed my world view more than any other: “The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power” by Shoshanna Zuboff. Continue reading
How GoDaddy Lost a Customer
I have had several sites hosted at GoDaddy for many years. When I got them, I found GoDaddy to be a nice improvement over Network Solutions. Today GoDaddy exceeded my level of patience. I was told that my web site can not have any .ZIP files on it. What? the purpose of the web site is to make files available to others, and some of them are ZIP files. What do they imagine a web site is for? Continue reading
Effective Email Notifications
Every collaborative system needs some way to notify people of things that need attention. Email is by far the most ubiquitous option for reaching out to people. Done well, email is an effective way to draw people in to work they need to do. Done poorly, and the email is an annoying waste. What is needed to do it well? Continue reading