We have somehow endured the fourth week of sheltering at home for the corona virus, and we are beginning to understand the nature of this crisis. It is also the 10 year anniversary of publication of “Mastering the Unpredictable.” The corona virus response is unfolding exactly like an unpredictable crisis — both the good and the bad. Continue reading
There are a number of conclusions about the industry that we can make from this year’s WfMC Awards for Excellence in BPM. Thirteen submissions won awards this year across a number of industries and practices. First a summary of the cases: Continue reading
I liked the recent post from Silvie Spreeuwenberg when she asks “When to combine decisions, case management and artificial intelligence?” Continue reading
The Sixth International AdaptiveCM Workshop will be associated with the EDOC conference this year, which will be held in Quebec City in October 2017 and is the first opportunity for many US and Canadian researchers to attend without having to travel to Europe. Continue reading
So much planning, so much anticipation, and now the 4th International Workshop on Adaptive Case Management and other non-workflow approaches to BPM is over after one marvelous day. We had reserved some time at the end for a round table discussion, with some time in the morning to select topics. The subject of ‘The Purpose and Value of Modeling for Knowledge Worker Support’ quickly emerged as the dominant concern, and ended up being the main discussion point. Continue reading
I will be speaking in Montreal in May at a conference and at an associated workshop about Innovation and Business Processes. Continue reading
Things are shaping up for a really great workshop to spend a day talking about the latest research findings and possibilities for Adaptive Case Management. It will be September 1 in Ulm Germany. Continue reading
Interested in trying out Adaptive Case Management without a huge investment? Cognoscenti might be the option for you. This post contains most of the contents of a paper I will be presenting in Germany in September on the Cognoscenti open source system which I have used in demos at the last two BPMNext conferences. To anyone wanting to experiment with ACM capabilities, a free solution might be worth trying. Continue reading
At TEDxZurich 2013 Nicolas Perony gave an excellent talk about complexity that has relevance in the collaboration technology field. He has some excellent examples of how complex systems differ from complicated, machine oriented system, as well as the risks of thinking of complex systems as if they were machines. Continue reading
Looking at the spectrum of different process technologies, we can identify seven distinct categories, and we can organize them according to how predictable the problem is that they address. Continue reading
Thinking Matters 