Six key process activities coming in 2016: Adaptive CM Workshop, ACM Awards, BPM Next, BPM and Case Management Global Summit, BPM 2016 Conference and (updated) CBI Conference. Continue reading
Key Process Activities for 2016
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Tag Archives: knowledge work
BPM2014 Keynote: Keith Swenson
I was honored to give the keynote on the second day of the BPM2014 conference, and promised to answer questions, so here are the slides and summary. Continue reading
Collective Adaptive Systems (CAS)
The BPM 2014 conference, Sept 7-12, has been moved from Israel to Eindhoven Holland (because of unrest in the middle east) and I will be giving a keynote on Wednesday Sept 10. There will be an interesting workshop on Business Processes in Collective Adaptive Systems (BPCAS’14) on Monday, associated with a group called FoCAS (Fundamentals of Collective Adaptive Systems). Continue reading
Organize for Complexity Book
Niels Pflaeging’s amazing little book, Organize for Complexity, gives good advice on how to create self managing organization that are resilient and stable. Continue reading
XWand Cloud for Financial Data Exchange
Fujitsu is announcing today XWand Cloud, a new online server for financial information exchange. What is it? Why is it important? Continue reading
Overautomation – the Value of Returning to Manual Work
I regularly post about the advantages of using natural (as opposed to artificial) intelligence in the workplace. I also carefully say that there are two kinds of work: routine work that should be automated, and unpredictable work that should not be automated, and it should be fairly easy to distinguish the two. But is it? Continue reading
A Scenario for Discussing Personal Assistants
There is an important role for a type of intelligent agent we might call a personal assistant. What are personal assistants? What new do they bring to mix? What effect will they have? This post explores the boundaries, and introduces a scenario which might be used to discuss the effect of agents. Continue reading
How Relevant is the ‘Boundary Worker’ Idea?
IBM has suggested this new term, the Boundary Worker, as a middle point between a service worker and a knowledge worker. Is this really something new, or just the natural progress of a all workers in today’s hyper connected world? Continue reading
Emergence versus Entropy in Management
Julian Birkinshaw professor at the London Business School had an interesting article in Forbes a couple weeks ago titled “Managing Complexity: The Battle Between Emergence And Entropy” which comes close to, but falls just short of, making a good recommendation for dealing with complex organizations. Continue reading
Applying Complexity Science to Management
This session from the Global Peter Drucker Forum has a lot of gems about management in highly complex situation. Many good hints on leadership for knowledge workers. Continue reading
Thinking Matters 