Collective Adaptive Systems (CAS)

The BPM 2014 conference, Sept 7-12, has been moved from Israel to Eindhoven Holland (because of unrest in the middle east) and I will be giving a keynote on Wednesday Sept 10.  There will be an interesting workshop on Business Processes in Collective Adaptive Systems (BPCAS’14) on Monday, associated with a group called FoCAS (Fundamentals of Collective Adaptive Systems). Continue reading

Overautomation – the Value of Returning to Manual Work

I regularly post about the advantages of using natural (as opposed to artificial) intelligence in the workplace.  I also carefully say that there are two kinds of work: routine work that should be automated, and unpredictable work that should not be automated, and it should be fairly easy to distinguish the two.  But is it?   Continue reading

A Scenario for Discussing Personal Assistants

There is an important role for a type of intelligent agent we might call a personal assistant.  What are personal assistants?  What new do they bring to mix?  What effect will they have?  This post explores the boundaries, and introduces a scenario which might be used to discuss the effect of agents. Continue reading