Effective Email Notifications

Every collaborative system needs some way to notify people of things that need attention. Email is by far the most ubiquitous option for reaching out to people.  Done well, email is an effective way to draw people in to work they need to do.  Done poorly, and the email is an annoying waste.   What is needed to do it well? Continue reading

Attachments Are Evil

Every day I get hundreds of email messages, and many of them have attached documents.  To everyone of them, I want to send the following reply message:  Thanks for Wasting Everyone’s Time. Continue reading