Zbigniew Misiak runs a poll every year in his blog BPM Tips about the BPM skills that are required. This year was a challenge for me, as I see a big change happening as we move from bespoke BPM application to transition ultimately to learning based applications. Find my response below. Continue reading
Category Archives: BPM
Effective Email Notifications
Every collaborative system needs some way to notify people of things that need attention. Email is by far the most ubiquitous option for reaching out to people. Done well, email is an effective way to draw people in to work they need to do. Done poorly, and the email is an annoying waste. What is needed to do it well? Continue reading
Service Mesh Meets BPM
We demonstrated a service mesh architecture approach for BPM and Case Management in order to show that the Fujitsu DXP product could scale to any size and performance desired. First we started 12 million running process instances, and then we simulated 3000 users hitting those server, and while that was going on, showed that a work list could be retrieved — for any of the 3000 users — in less than 2 seconds. How did we do this? Read on.
BPM Industry Templates Have No Value
I was caught off guard recently when a potential customer asked if Fujitsu provided “Industry Templates” along with the BPM platform (branded now Fujitsu Digital Transformation Platform). Industry Templates is a term that refer to a package of all the processes normally found in an industry that one might need as a starting place for building out that companies processes. This question is a problem: industry templates simply don’t work. IT is tough to explain to a potential customer that they are asking for something they don’t need and shouldn’t want. Continue reading
Another perfect week in Santa Barbara. Here are some notes I took from the keynote speeches from Nathaniel Palmer, Jim Sinur, and Sandy Kemsley.
Time to Stop Using Business Process Models
Whew! It has been a few months since my last post in October on my way to the EDOC conference in Stockholm. Presentations and papers went very well there, and I have been working on an entirely new concept. It all centers around realizing that having to tie an organization down to a fixed, manually drawn process is the main problem. Instead, a completely new approach is needed for supporting business processes: Emergent Synthetic Processes.
Industry Templates and Process Re-use
In most BPM RFP’s there is a request for access to industry templates to allow for re-use and to get a head start. Most BPM vendors have some offering. The question is: are these of any value at all?
RPA / BPM Implementation Strategy
There is a broad misconception that RPA about “business process” by itself. I have heard people say that they were going to switch from BPM to RPA. That is strange because the capabilities are quite different. It makes sense to use RPA and BPM together, and sometimes you can use one without the other, but only to solve different problems. Continue reading
Worklist Performance Considerations
This is a technical deep dive into system design around providing a worklist to workers in a BPM system, and the technical tradeoffs you will encounter. Continue reading
BPM and 2018
Is it a new year already? Hmmm. Time to look around and reassess the situation. Continue reading