When I look over all the books I read last year, one stands out as having reformed my world view more than any other: “The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power” by Shoshanna Zuboff. Continue reading
Before you do something, plan it. Figure out what you are going to do, and then do it. If you failed to succeed, then you didn’t plan well enough. Next time, do better planning. How many times have you heard these saying from traditional scientific management? They are so ingrained in our working behaviors, they seem beyond questioning. But there are some times when planning is a bad idea — and this point talks about 5 such situations. Continue reading
In previous post I introduce a scenario for cooperation between doctors, and show that a personal assistant is a good way to connect those in real time. Here are some additional details that we should consider more carefully. Continue reading
This is a first impression review of Live Documents, a SaaS model document sharing platform. I discovered the service, signed up for a free account, and these are my notes on what it does. Continue reading
If you are sending information to a group of people, you should FIRST post that information on-line, and THEN you should email everyone about it. Today I experienced a classic violation of this guideline, and while the damage is not huge, it is so pointless. I am documenting this case as an example of what not to do. Continue reading
While Case Management has been a hot topic in the past year, there are various modifiers put in front of it: Advanced, Dynamic, and Adaptive. In this post I attempt to explain why “Adaptive” is the right concept and why that is so important. Continue reading
Normally I would look for the best examples of coordination technology at the most advanced high tech companies in silicon valley. Doing so would miss one of the best deployments of coordination technology. Who would expect to find it in our public schools? Continue reading
Just a quick note to bring your attention the September issue of Harvard Business Review, which is on complexity! Michael J. Mauboussin is interviewed in an article title “Embracing Complexity“. Continue reading
Had a discussion couple of posts ago about how to ensure that workers are productive and do the right things. Found a quote from Peter Drucker that goes right to the heart of the issue of what is needed to manage knowledge workers. Continue reading
Keith Harrison-Broninski has a new post today called “Social BPM and the new IT stack” where he considers each of his 5 principles of Human Interaction Management,and how each relates to Social BPM, leading to the conclusion that: Continue reading
Thinking Matters 