The question posed was, “What does the passing of Google Wave mean for BPM and ACM”? When Wave was announced, I was personally very interested, and am sad to see its demise. I suspect however, that Wave has made its mark, and that mark will continue to influence design for many years to come — among those who understood what it was. Continue reading
We held a tweetjam on the subject of Adaptive Case Management (ACM) on July 15. I have been on vacation since then, and only now getting around to writing about it. What a big task! In two hours 660 posts were made, many of them quite thought provoking. After eliminating the duplicate RT posts, it still came to over 6000 words. So it is going to take me three posts to get this all in. Here is part 1. Continue reading
Back from Japan, recovering over the long weekend, starting to feel human again…..
John Mettraux (Processi) pulled off an amazing feat getting Japanese BPM enthusiasts to show up at an Italian bistro, braving certain language challenges, for a bit of discussion about Adaptive Case Management. A few people from Oracle, Fujitsu, The Japan BPM Association, and a number of independent BPM consultants with an eye toward tracking the future. Continue reading
I gave a short presentation today with Clay Richardson on the subject of Social BPM. We got a lot of good questions, and no time to answer them. I thought I would attempt to answer them here. Continue reading
Peter Schoof asked this question on his EBizQ forum this morning, and I thought I would copy my response here:
This question hinges on a clear understanding of traditional flow-chart oriented BPM for which there is some widespread confusion. Continue reading
A lot of talk about Social BPM recently but definitions vary widely. My post on “Who is Socializing in Social BPM?” shows that some see it as simply using social network features to accelerate traditional BPM (separation of thinkers and doers) while other (including myself) see the real benefit in how business is transformed by social software. Continue reading
A four part series (maybe more???) from from Malcolm Ross of Appian on how they support Case Management. Appian is a product I know well, and can recommend because it is based on my ideas of Collaborative Planning.
This post states that case management is data centric. Continue reading
Social Media and Social Software are hot topics, and everyone seems to be pre-pending “social” to their favorite technology or methodology. So it is with Social BPM.
I must say, I was surprised and slightly disappointed when I learned what the major analysts really mean by Social BPM. Continue reading
Imagine the folks at United Airlines and Continental Airlines last week as they announced the largest airline merger in history. Ask yourself a some simple questions:
So much discussion of what BPM (Business Process Management) is, what is next, how it is expanding, what it is not. There are many good people trying seriously to resolve the definition of BPM. My impression is that they do this fine work in the middle of a sea — actually a maelstrom — of confusion about the term. Continue reading
Thinking Matters 