So much buzz about a new emerging category of process technology. Analysts and vendors alike are talking about it, using a variety of different names: Case Management, Unstructured Processes, Human Coordination Technology, Human Interaction Management, Smart Case Management, Dynamic Process, etc. I helped lead a Thought Leader Summit meeting on this topic in November Continue reading
Fujitsu made a couple of press releases last week, announcing two things: a new release of Interstage BPM, Version 11, and our Cloud BPM offering. This post just contains links to articles on the subject of these announcements.
- Product Review: Interstage BPM V11 – Column 2
- Fujitsu Interstage BPM in the Cloud – Column 2
- Fujitsu BPM Cloud Challenges IBM, Oracle in Cloud Computing – Channel Insider
- Fujitsu fields BPM on cloud computing platform – Search SOA
- Fujitsu Announces Free Access to Enhanced Cloud BPM Platform – Enterprise Systems
- Fujitsu Cracks BPM Auto Discovery Code – CTO Edge
- Auto-Discovery Comes to BPM – IT Business Edge
- Fujitsu releases new version of Interstage BPM Captures hybrid collaborative process patterns – CBR
- Fujitsu Interstage BPM Version 11, Lets Businesses Proactively “Sense and Respond” to Change – SOA World
- Fujitsu Announces Free Access to its Enhanced Cloud BPM Platform for Solution Providers and Enterprise Teams – EBizQ
- Process intelligence tools reduce guesswork, increase payout of BPM – Search CIO Midmarket
- Process intelligence tools reduce guesswork, increase payout of BPM – a writeup on the use of Process Discovery at ESI.
- Fujitsu gives BPM users a helping hand – article by David Worthington at SD Times.
While there are many small features in the Version 11 release, the two main ones are a significantly extended capabilities in Dynamic BPM and extended tenant management capabilities. The latter feature helps to support the extended cloud BPM offering which includes a complete BPM design, development, and run-time capability which is free for small teams.
I could call this post “Removing the Risk from Lean Process Improvement” because it starts with the assumption that you want to improve your processes using Lean principles, but you want guidance on how to apply those principles most effectively.
Soooo much discussion of Lean last week at the Forrester Forum and the Gartner BPM Summit. Who can argue against Lean? It is after all a focus on providing more value with less waste. Lean is a focus on eliminating waste, the original sevens wastes identified by Toyota, as well as elimination of anything that does not provide value to the customer. We all want to get rid of waste and inefficiency.
How do you identify the waste in your business process? This is harder than you might think. Continue reading
There might be three distinct kinds of process support necessary:
1) System Centric Processes
2) Human Centric Processes
3) Knowledge Worker Processes Continue reading
So much discussion recently about Case Management, but do we really know what we mean? Let me collect here some definitions, and then offer my own. (You will find many of these ideas expanded in full in “When Thinking Matters in the Workplace“)
At dinner with Forrester analyst Clay Richardson he mentioned that process support should be less like mass transit trains and buses, and more like a Zipcar. Both approaches can be seen as a way to solve metropolitan transportation problems; both are more efficient in energey use; both save the consumer money over owning and maintaining (including parking) a private vehicle. This fits well with ideas I have been trying to communicate Continue reading
In March 2007 I wrote an entry called “The Tipping Point for XPDL” where I mentioned among other things that 8 of the top 11 BPM vendors support XPDL. Since that time XPDL has moved forward by adding support for BPMN 1.2 as well as compatibilities levels and conformance tests.
The vendors have moved forward as well. At the time I listed Adobe, Appian, Oracle (BEA/Fuego), Fujitsu, Global 360, IBM (FileNet), Pegasystems, & TIBCO as supporting XPDL. I was not aware at the time that Savvion had XPDL support. Metastorm added XPDL support in April 2008. And now Lombardi has released support for XPDL (see Bruce Silver). That completes the list. Continue reading