A Methodology for Human Processes

In earlier posts I write about Human “Facilitator” Processes and BPMN & Methodology Agnosticism where I make the point that how you draw a process diagram depends largely on the methodology you use to define the process, as well as the underlying technology that you are going to use to implement the process. That begs the question then: what is the methodology for human processes? Continue reading

BPMN & Methodology Agnosticism

Stephen White made a comment on my Human “Facilitator” Processes post that deserves highlighting.  You probably know the Stephen was the chairman of the working group that developed BPMN.

The discussion of the different diagrams shown in the post really have nothing to do with BPMN per se, but with the methodologies that would be used to model with BPMN. BPMN is generally methodology agnostic. The way that a process is modeled, to what level of detail, and what information should be captured, is really up to the methodology and the purpose for creating the process model. Continue reading

Human “Facilitator” Processes

In a previous post, I introduced the concept that there are two predominant views of BPM. One view is that of the Automators, who are creating business processes which replace humans by doing the same things that had traditionally been done manually. The other view is that of the Facilitators, who are creating BPM processes to involve actual people in processes can not and probably never will be fully automated. Both groups see themselves as making “human processes”, both groups create BPMN diagrams filled activities and gateways. Continue reading

BPM Standards Tutorials, Sept 29, Germany

Key members of the BPM standards community are coming together in Mainz Germany on September 29 to present six hour-long tutorials on subjects relevant to getting BPM system to work together. The tutorials range from general overview of the BPM market, to specific detailed presentations on standards. For those vendors who are already familiar with BPM there is an interactive XPDL design strategy session to discuss specific implementation approaches.

This is presented as part of Business Process Management 2006 which is a four day event, the BPM Standards will be presented on the last day, Friday. While the first three days are primarily in German, the BPM Standards day will be presented exclusively in English.

The schedule is:

  • 09:00 Welcome and Introduction
  • 09:10-10:00 BPMN/XPDL overview
  • 10:00-10:45 BPMN/XPDL details
  • 11:15-12:00 Human BPM (workflow) vs. EAI BPM (Service Orchestration)
  • 12:00-13:00 Lunch
  • 13:00-13:45 What is BPM? What is Workflow? The Business Value of BPM & Workflow.
  • 14:00-14:45 Relationship between BPM and SOA – How to leverage what you have.
  • 15:15-16:00 XPDL vs. BPEL
  • 16:00-16:30 Panel Session, Q&A, Roundup, Feedback

The presenters include Jon Pyke (WfMC Chair), Robert Shapiro (Global360), Keith Swenson (Fujitsu), Saša Bojanic (ProZone), Justin Brunt (TIBCO), Ken Mei (Global 360), Philippe Betschart (W4 Global), Philip Larson (Appian Corp), Thomas Olbrich (Chair Business Process Management 2006), and draws upon work created and helped along by the Workflow Management Coalition.

Here is a detailed schedule of the presentations. Hope to see you there!

What BPM can learn from a Spreadsheet

Business office workers will never program software!or will they?

There is an interesting tension in the undercurrents of the high-tech industry. On one side you have vendors that make bold statements about the productivity that will result because all office workers will be able to make applications by themselves. On the other side you have the insider cognoscenti who chuckle at the thought of untrained people attempting to do more than the simplistic examples offered in the flashy demos. Continue reading

BPM Philosophy, not Technology

Found another interesting and thoughtful discussion of terminology: Workflow or Process Management. I like the six sided cube analogy, and I agree that BPM includes all those aspects. In this view again “workflow” is equated with the human dimension. The only critique I have of the post is: once you include all 6 facets, is there anything in the technical universe that is NOT BPM? Continue reading