Critique of a Knowledge Worker Cockpit

Exactly one year ago, Fred Cummins published a blog post called “A Knowledge Worker Cockpit” which remains today one of the best descriptions of the kind of information system that an active knowledge worker needs to keep on top of unpredictable processes.  Over the year I have started a couple of time to critique the article, and finally here it is.  There is a lot to agree with, but a few things I would suggest differently. Continue reading