Here is the results of some analysis that I did on using Stack Overflow as an internal question/answer and knowledge management system within the consulting organization that I work for. The conclusion is pretty good — about 4x return from the investment — and it is summarized in the following video.
Continue readingStung again, several times in one day. Systems that fail to report problems can waste everyone’s time. The problem is that such system appear to be running fine, and that is great for lazy programmers and product managers alike. Just . Say . No .
This is the final post on the problems of business process models for automating work, and one that sums it all up: hand drawn business process models simply are not agile enough.
We knew that BPMN needed fixing, but CMMN didn’t fix it enough. This is another installment in the series on how we need to move beyond process models for automating work. The last post pointed to limitations in BPMN, and this post covers CMMN.
A co-worker on an agile project was showing me a feature he was perfecting, and it was looking pretty good with features to add and remove various settings as per the design. I wanted to try it. He said “sorry, the create function is not implemented yet.” It got me thinking…. Continue reading
Selling big complex products is always a challenge. I recently was asked why not make the product simply available on the cloud for free sign-up and access so that people can try it out for free. Here is my response. Continue reading
The Sixth International AdaptiveCM Workshop will be associated with the EDOC conference this year, which will be held in Quebec City in October 2017 and is the first opportunity for many US and Canadian researchers to attend without having to travel to Europe. Continue reading
Rita Gunther McGrath’s post this week on the HBR Blog called Management’s Three Eras: A Brief History has a lesson for those of us designing business process technology. The parallel between management and process technology might be stronger than we normally admit. Continue reading
What is a Wirearchy? How does it work? When should it be considered? When should it be avoided? What are the advantages? This post covers the basics elements of a Wirearchy. Continue reading
I regularly post about the advantages of using natural (as opposed to artificial) intelligence in the workplace. I also carefully say that there are two kinds of work: routine work that should be automated, and unpredictable work that should not be automated, and it should be fairly easy to distinguish the two. But is it? Continue reading
Thinking Matters 