What BPM can learn from a Spreadsheet

Business office workers will never program software!or will they?

There is an interesting tension in the undercurrents of the high-tech industry. On one side you have vendors that make bold statements about the productivity that will result because all office workers will be able to make applications by themselves. On the other side you have the insider cognoscenti who chuckle at the thought of untrained people attempting to do more than the simplistic examples offered in the flashy demos. Continue reading

BPM Philosophy, not Technology

Found another interesting and thoughtful discussion of terminology: Workflow or Process Management. I like the six sided cube analogy, and I agree that BPM includes all those aspects. In this view again “workflow” is equated with the human dimension. The only critique I have of the post is: once you include all 6 facets, is there anything in the technical universe that is NOT BPM? Continue reading

Office Automation 25 Years Later

At the last WfMC committee meeting, we were honored by a visit from Skip Ellis, a luminary in the field for 25 years. Huh? I hear some of you exclaim. There wasn’t any BPM 25 years ago! Let me explain.

During the 1970’s people got the idea that information technology (called simply “computers” back then) could be used to support people at work. The idea is that the computer would figure out what needs to be done, and tell people when they needed to do something, Continue reading