At the Forrester Forum 2010: Max Pucher promises to discuss “the future of process management that is goal-oriented and focused on customer outcomes rather than a rigid flow paradigm.” Max was a contributor to the Mastering the Unpredictable book, so I was interested in finally getting his 30 minute focus on goal orientation. Continue reading
Author Archives: kswenson
September Wrap-Up
“…wake me up, when September ends.” – Greenday
Here is a list of posts and links related to BPM 2010 and other related things from the month of September (that I never got around to including until now…) Continue reading
Q&A for a Software Architect
This morning I was interviewed about being a software architect from the point of view of the general public. I have copied the questions and the (raw) answers here. Continue reading
BPM Makes the Workplace More Stressful
Admittedly, a controversial title, but stay with me. In the end you will see that this is a natural outcome of BPM being successful, and not any kind of flaw. I discussed this concept with many people at the BPM 2010 conference. The response was often surprise.
It is really quite simple: Continue reading
BPM 2010 Keynote
I just sat through the BPM 2010 keynote speech given by Phil Gilbert which I thought was worth a quick note here.
He was asked to talk on the future of BPM, but clarified that he would really just focus on the the next decade with three main topics: Continue reading
BPMN vs. professionals, 2.0
Last week brought us a vigorous debate about the role of BPMN, where I took the controversial position that “BPMN 2.0 is no longer for Business Professionals“. Adam Deane collected quotes from the major contributors. Sandy Kemsley calls it “The Great BPMN Debate of 2010” and her post is a very fair summary of the debate, but missing one important aspect of it: what is a typical “business professional” and what do they desire? Continue reading
BPMN 2.0: no longer for Business Professionals
Jim Sinur in his post BPMN for Business Professionals: Burn Baby Burn points strongly to the conclusion that BPMN is simply not suitable for business users. I am not surprised as this has been a topic of the case management crowd since March (see Is the Checklist mightier than the Model?). Continue reading
Mentoring Knowledge Workers
Frank Michael Kraft wrote an interesting piece about “Mentoring in Knowledge Work” today. He builds a compelling case that mentoring will become a part of the workplace of knowledge workers, in a way that managers are a part of workplace today with more traditional routine work. Continue reading
Is Amazon Too Big for Kindle?
Just received an email from the Amazon DTP, the place you publish books in Kindle format. In order to practice and learn how this is done last spring, I experimented with one of my earlier books. Amazon owns the entire process of conversion to Kindle format. Continue reading
World without BPM
We all struggle with the zillions of different definitions of BPM fostering endless discussions to find the one true meaning for the term. In one such discussion, Thomas Olbrich, came up with an intriguing idea: what would be different if there was no BPM? Continue reading