Just a quick note to bring your attention the September issue of Harvard Business Review, which is on complexity! Michael J. Mauboussin is interviewed in an article title “Embracing Complexity“. Continue reading
Embracing Complexity
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Category Archives: Collaborative Planning
Knowledge Worker Productivity Requires Autonomy
Had a discussion couple of posts ago about how to ensure that workers are productive and do the right things. Found a quote from Peter Drucker that goes right to the heart of the issue of what is needed to manage knowledge workers. Continue reading
Social Technology causes Disruptive Change
Keith Harrison-Broninski has a new post today called “Social BPM and the new IT stack” where he considers each of his 5 principles of Human Interaction Management,and how each relates to Social BPM, leading to the conclusion that: Continue reading
The Checklist Manifesto
Written by Atul Gawande, this book outlines the power that a lowly checklist brings to “get things right”. The book is certainly an interesting read, but it goes beyond that; if you study how people work, or are tasked to try to improve the effectiveness of workers, then reading this book is an imperative. Continue reading
Business as a Conversation
Received an invitation to attend “COCOA 2010: Workshop on Coordination, Collaboration and Ad-hoc Processes” which will be held on Dec 6th in Palo Alto by a another silicon valley group studying how to support unpredictable processes. Continue reading
Links for May 8
It has been a busy week in the process blogspace, and I am just trying to keep up. Here are some important articles, Continue reading
For Each Blog: A Glossary
When I use a word it means just what I choose it to mean — neither more nor less. – Humpty Dumpty in Lewis Carroll’s Through the Looking Glass
When we set out to write Mastering the Unpredictable, we faced a challenge familiar to all groups of people with strong opinions. We had very very specific points to make, but often said the same thing different ways, Continue reading
