Rights to Link, Legality of Cache Substitution

The foundation of the web is the ability to embed links from one page to another page.  When writing about one topic, and you want to cite another work as a reference, the best possible way to do this is to make a like to that work: the reader can instantly load and view that other page.  But what about link rot?  What about when the link become broken, because the page on the other end is moved?  Last week I made a proposal to eliminate link rot, but this post is about the the right to use it. Continue reading

Introducing the Web T-Link

The concept is simple: you want to make a web reference (HTML link) to an other web resource, but you don’t want that link to go bad.  This requires a web link, with just a little bit of smarts on the server, and so I call that a T-Link and it is a key capability for a collaboration system. Continue reading

Enhancing the Productivity of an Evolving Workforce

Here is an article I wrote for Workforce Solutions Review, a well produced magazine from the International Association for Human Resource Information Management (IHRIM).  It seems that there is some interest in Adaptive Case Management from a HR perspective — and for good reasons.  When I get the details of the publication issue I will include that here.  Meanwhile, this post outlines a vision for ACM and Human Resources & Management. Continue reading

Social Business: Identity and Reputation

Social Software is turning the idea of identity on it head.  Actually this is a trend that has been happening for long time, but it is being thrust into the public consciousness by the desire now to bring social systems into the enterprise: ESS.  It used to be that on the Internet nobody knows you are a dog), but that is changing.  What they do know is your reputation, which becomes your identity. Continue reading

Interview for Projects at Work

John R. D’Entremont interviewed me to put together an article called “Mastering the Unpredictable” on the Projects At Work website.  You have to register to read the entire article, but it is free, and John has done a nice job of putting all the information together into a compelling article about the genesis of the book by the same title.  Below is some of the questions and answers that we exchanged. Continue reading

Flipping the Process Life Cycle

It is a simple idea, but one of those key differences that makes all the difference.  We all know the traditional process life cycle: design the process, automate it, measure performance, and cycle around to improve the design. Instead, we should completely throw the old process life cycle.  Don’t design a process, but instead give people a tool they use to get work done.  Then, after the fact, we look and see what the process was. Continue reading