At the Enterprise 2.0 conference this morning, three keynote speakers (from industry) used the term “Social Business” instead of Enterprise 2.0. This prompted discussion around whether this is a new trend. Will next year’s conference be called “Social Business Conference?” Continue reading
All this talk of “Social-BPM” there must be something on the other end of the spectrum. Does this mean that “traditional BPM” is anti-social? Well, it can be, and I had that experience this week. Continue reading
I ran across quite an interesting thread on the relationship of communications and collaboration. While industry has held these as separate topic worthy of separate technologies, there is an argument to be made that they should be viewed as a single topic. He describes them as “intertwingled” evoking the legendary Ted Nelson of hypertext and Computer Lib fame. Continue reading
I attended a talk last week by Forrester analyst Rob Koplowitz on the subject of “Charting your enterprise social strategy”. Rob has a disturbing way of appearing very casual while at the same time touching on such a broad range of things clearly implying a considerable depth of understanding. He presented this list of social software players and his take on where each is going. Continue reading
Another question from Peter Schoop: “Is the Customer the Boss With Social BPM?” reflecting on the blog post by Doug Mow on “Is the Customer the Boss the Age of Social BPM?” I thought I would take this to the logical extreme: what if customers ran the processes instead of the vendors? Continue reading
We held a tweetjam on the subject of Adaptive Case Management (ACM) on July 15. I have already posted part 1 and part 2. Here is part 3. Continue reading
We held a tweetjam on the subject of Adaptive Case Management (ACM) on July 15. It is going to take me three posts to get this all in. See Part 1. This post contains part 2 which contains the bulk of the discussion of how ACM relates to BPM: is it different, and how? Continue reading
We held a tweetjam on the subject of Adaptive Case Management (ACM) on July 15. I have been on vacation since then, and only now getting around to writing about it. What a big task! In two hours 660 posts were made, many of them quite thought provoking. After eliminating the duplicate RT posts, it still came to over 6000 words. So it is going to take me three posts to get this all in. Here is part 1. Continue reading
Back from Japan, recovering over the long weekend, starting to feel human again…..
John Mettraux (Processi) pulled off an amazing feat getting Japanese BPM enthusiasts to show up at an Italian bistro, braving certain language challenges, for a bit of discussion about Adaptive Case Management. A few people from Oracle, Fujitsu, The Japan BPM Association, and a number of independent BPM consultants with an eye toward tracking the future. Continue reading
I gave a short presentation today with Clay Richardson on the subject of Social BPM. We got a lot of good questions, and no time to answer them. I thought I would attempt to answer them here. Continue reading
Thinking Matters 