Social Media and Social Software are hot topics, and everyone seems to be pre-pending “social” to their favorite technology or methodology. So it is with Social BPM.
I must say, I was surprised and slightly disappointed when I learned what the major analysts really mean by Social BPM. Continue reading
Imagine the folks at United Airlines and Continental Airlines last week as they announced the largest airline merger in history. Ask yourself a some simple questions:
It has been a busy week in the process blogspace, and I am just trying to keep up. Here are some important articles, Continue reading
I am just now getting around to a post by Alxander Samarin called “Let us architect the use of existing technologies instead of blaming them for bringing complexity/inflexibility/etc. in enterprises.” This post starts with a well-reasoned overview of the situation, which is accurate and understandable. I highly recommend this post. However, while I don’t want to, I must disagree his conclusion. Continue reading
Jim Sinur wrote a couple of interesting blog posts recently mentioning two distinct approached for supporting work processes:
Now that we have determined that BPM is not Dead, discussion has turned in a big way to whether BPM should be redefined. Steve Towers hosted a very long discussion of this on his BP Group on Linked In, with over a hundred comments. A lively discussion, all over the map. Peter Shooff at eBizQ todays asks the question, how would you redefined it. Continue reading
There have been a been a couple posts recently, and I was too busy last week to respond, about the announcement by IBM for its new Advanced Case Management. Hmmm, sounds a bit like Adaptive Case Management. Is it the same thing? Continue reading
I gave a talk last week at the Process.gov conference on the subject of “The Nature of Knowledge Work” which happens also to be the first chapter of Mastering the Unpredictable. I explore in depth what it is that makes knowledge work different from routine work. I have converted that talk into a slide cast for your enjoyment 🙂 Continue reading
This much anticipated day bring the launch of the book “Mastering the Unpredictable“. I am at the Process.gov event in Washington DC where we are having a small reception to officially launch the book. I will use this post to fill in any details that I can about the book and what is in it.
Scott Francis writes an column saying “BPM is Doing Just Fine, Thankyou” saying that the rumors of BPM’s death are, as Mark Twain would put it: exaggerated. There has been a lot of interest and concern on this topic in recent weeks.
Before going too far, let me clearly state that BPM is not dead. It is vibrant and continues growing. At the same time something else is happening we should all understand. Continue reading
Thinking Matters 