One Common Definition for BPM

Business Process Management (BPM) remains the subject with a thousand faces.  The lack of a well accepted definition is the single most harmful thing to the industry.  Among a hundred articles there will be dozens of differing definitions of BPM.  Without a single common understand of BPM, we can’t make a single conclusive statement about what BPM does or does not do, how you might or might not use it.  This post is the result of hundreds of hours of sorting, sifting, discussing, analyzing and crafting. Continue reading

Should we focus on the negative?

The WfMC and many other who help have been trying to highlight the positive examples of both BPM and ACM by collecting use cases, judging the best, and publishing in compendia.  It was Socrates who said there is value in a focus on the negative:  he would rather be refuted than to refute another because being rid oneself of evil of harboring false beliefs is better than ridding it in another.   Continue reading

AdaptiveCM 2013 PC Co-chairs Message

The sign of our time is the amazing speed with which changes in the business world happen. This requires from the enterprises of today, and even more of the future to become agile, e.g. capable of adjusting themselves to changes in the surrounding world. Continue reading

Slidecast on Antifragile Systems, Innovation, and Learning Organizations

Here is a slidecast version of the talk I gave at BPM Next in March.  In 14 minutes it explains the core ideas of antifragility and how learning organizations are antifragile.  Mixed in are some surprising details about adaptive systems.  This presentation will help explain why a traditional model-and-automate approach is the wrong thing for an innovative, learning organization. Continue reading

Is Micromanagement a necessary part of BPM?

This tidbit of advice (in a list among others) was sent around to managers at my company recently:

Stop micromanaging. Micromanagement is a sign of mistrust. You hired them for a reason. If you don’t trust they will get the job done then by all means, either find people who you think will, or leave them alone to do their jobs.

This is good advice for almost all teams, and certainly for knowledge workers.  But isn’t micromanagement exactly what BPM is all about?  Maybe, maybe not. Continue reading