Should we focus on the negative?

The WfMC and many other who help have been trying to highlight the positive examples of both BPM and ACM by collecting use cases, judging the best, and publishing in compendia.  It was Socrates who said there is value in a focus on the negative:  he would rather be refuted than to refute another because being rid oneself of evil of harboring false beliefs is better than ridding it in another.   Continue reading

Failure is Essential to Knowledge Work

Max Pucher made an excellent post on “The Value of Failure” touching on a theme I have seen echoed around a bit lately.  Knowledge work is not predictable.  A professional will learn to do the right thing in the right situation, but along the way there are going to be some mistakes they learn from.  The key to surviving in the coming decade will be a culture that accepts failure as a path to success. Continue reading