Deloitte Center for the Edge has released a new white paper on “Social Software for Business Performance” (pdf) which offers some important and relevant advice to those attempting to adopt enterprise social software (ESS) in an organization. The advice applies equally to ACM. Continue reading
The Workflow Management Coalition (WfMC) has inaugurated a new Global Excellence Awards program for Adaptive Case Management case studies to to recognize and focus upon knowledge worker scenarios. Early-bird submissions Feb 18, commitment due March 9. What is it all about? Continue reading
It seems like a platitude to say that team effectiveness is intertwined with individual effectiveness, but there is a surprising amount of sentiment contrary to this. I explore this, and explore an exciting new product in this post. Continue reading
This is a review of the book “The Power of Pull: How Small Moves, Smartly Made, Can Set Big Things in Motion” by John Hagel, John Seely Brown, and Lang Davison. Finally I find a book that speaks plainly about the dramatic change that we are going though, and how a fresh approach is needed to be successful. Continue reading
The 2011 BPM and Workflow Handbook will have a special topic of how business process is related to social technology. This series of handbooks is always filled with interesting and useful information, Continue reading
Links to interesting web pages I encountered in the last month or so. No particular order. Most are Social Business oriented, but some others mixed in.
Had a discussion couple of posts ago about how to ensure that workers are productive and do the right things. Found a quote from Peter Drucker that goes right to the heart of the issue of what is needed to manage knowledge workers. Continue reading
This is a review of the new book by Francois Gossieaux and Ed Moran called The Hyper-Social Organization; Eclipse Your Competition By Leveraging Social Media. This is not a technology book, but rather a good explanation of how consumers are changing due to prevalence of social technology, and what companies should do in order to thrive. Continue reading
Anatoly Belychook asks the question: “is ACM a Paradigm or a Feature?” I could not resist responding because I like the post, and his logic is flawless, but it is based on false assumptions. I think there is a lesson here on why so many BPM experts feel the way he does. Continue reading
I am trying to find on the web the hours that a restaurant is open, and surprisingly this is hard (or impossible) to find on the web. I am heading out on a hike today, and looking to pick up a sandwich to take along, but I would like to make sure it opens early enough. Simple web search, right? Continue reading
Thinking Matters 