When I look over all the books I read last year, one stands out as having reformed my world view more than any other: “The Age of Surveillance Capitalism: The Fight for a Human Future at the New Frontier of Power” by Shoshanna Zuboff. Continue reading
I run large complex software projects. A naive understanding of complex project management can be more dangerous than not knowing anything about it. This is a recent experience. Continue reading
So much planning, so much anticipation, and now the 4th International Workshop on Adaptive Case Management and other non-workflow approaches to BPM is over after one marvelous day. We had reserved some time at the end for a round table discussion, with some time in the morning to select topics. The subject of ‘The Purpose and Value of Modeling for Knowledge Worker Support’ quickly emerged as the dominant concern, and ended up being the main discussion point. Continue reading
Yes, it is a negative statement, but in uttering it, you desensitize the team to a harmful fear of failure.
I am responding today to an article in The Globe and Mail titled “‘Fail fast, fail often’ may be the stupidest business mantra of all time.” Continue reading
In the 4 and 1/2 years since “Mastering the Unpredictable” introduced the idea of Adaptive Case Management to the world, a growing group of people have struggled to define what it really means to make use of this new emerging trend. This new book “When Thinking Matters in the Workplace” takes it one step further — to outline what a manager needs to know, to lead a team of innovative knowledge workers, and how to put in place a system to best support them. Continue reading
It is time again for the Global Peter Drucker Forum. Here are some highlights of talks from John Hagel, Clayton Christensen, Gary Hamel and others. Continue reading
I regularly post about the advantages of using natural (as opposed to artificial) intelligence in the workplace. I also carefully say that there are two kinds of work: routine work that should be automated, and unpredictable work that should not be automated, and it should be fairly easy to distinguish the two. But is it? Continue reading