Category Archives: Collaborative Planning

4 Process Trends & 1 Gap

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So much buzz about a new emerging category of process technology.  Analysts and vendors alike are talking about it, using a variety of different names: Case Management, Unstructured Processes, Human Coordination Technology, Human Interaction Management, Smart Case Management, Dynamic Process, etc.  I helped lead a Thought Leader Summit meeting on this topic in November Continue reading →

Three Years, 90 posts, a New Name

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I decided to change the title of this blog, and I figured it worth a small note to explain why.

I started the blog three years ago as an experiment.  I had a few things to say, but no idea if I would take the time to put them down, and even less of an idea whether anyone would care.  Upon reflection, I am satisfied with that step.  The blog has been more rewarding than I expected. Continue reading →