It seems like a platitude to say that team effectiveness is intertwined with individual effectiveness, but there is a surprising amount of sentiment contrary to this. I explore this, and explore an exciting new product in this post. Continue reading
The 2011 BPM and Workflow Handbook will have a special topic of how business process is related to social technology. This series of handbooks is always filled with interesting and useful information, Continue reading
This is a review of the new book by Francois Gossieaux and Ed Moran called The Hyper-Social Organization; Eclipse Your Competition By Leveraging Social Media. This is not a technology book, but rather a good explanation of how consumers are changing due to prevalence of social technology, and what companies should do in order to thrive. Continue reading
Deploying enterprise social software (ESS) is easy compared to convincing people to use it. This post explores the difficulties that you may encounter in your organization, and some strategies that you might take in order to help the adoption curve go faster. Continue reading
Peter Fingar’s Jan 2011 column is “The Meaning of 21st Century Business: Unleashing the Power Within Using Social Networks” gives a perspective on where business finds itself in 2011, and how cloud and social computing relate Continue reading
A very interesting post combines the idea of social CRM to communicate to customers, and Adaptive Case Management (ACM) for continual improvement within the enterprise, to for a compelling vision for the enterprise of the future. Continue reading
I run across all these great posts, and think about making pointers to them, but then time goes by…. Here are a collection of links from mid November till now: Continue reading
This provocative title simply means: In general, social software systems record what is happening now and in the past, but for the most part completely lack any representation of the future. Enterprise Social Software, or Social Business Software, will succeed only if it has some representation of goals or other future activities. Continue reading
While there is a flood of email in my inbox, what bothers me most is not the volume, but the very fact that most of the volume needlessly filled with unimportant redundant and useless message. Reflecting on this I find an interesting parallel to a problem with public address (PA) systems in the past. Continue reading
I was interviewed by Diana Davis who is the Editor at IQPC London for Six Sigma & Process Excellence IQ on the subject of “Technology for the Collaborative Enterprise.” Continue reading
Thinking Matters 