BPMN vs. professionals, 2.0

Last week brought us a vigorous debate about the role of BPMN, where I took the controversial position that “BPMN 2.0 is no longer for Business Professionals“.  Adam Deane collected quotes from the major contributors.  Sandy Kemsley calls it “The Great BPMN Debate of 2010” and her post is a very fair summary of the debate, but missing one important aspect of it:  what is a typical “business professional” and what do they desire? Continue reading

ACM Tweet Jam Summary Part 2 of 3

We held a tweetjam on the subject of Adaptive Case Management (ACM) on July 15.  It is going to take me three posts to get this all in.  See Part 1. This post contains part 2 which contains the bulk of the discussion of how ACM relates to BPM: is it different, and how? Continue reading

ACM Tweet Jam Summary Part 1 of 3

We held a tweetjam on the subject of Adaptive Case Management (ACM) on July 15.  I have been on vacation since then, and only now getting around to writing about it. What a big task!  In two hours 660 posts were made, many of them quite thought provoking.  After eliminating the duplicate RT posts, it still came to over 6000 words.  So it is going to take me three posts to get this all in.  Here is part 1. Continue reading

Adaptive = Designed For Change

Back from Japan, recovering over the long weekend, starting to feel human again…..

(1) Talking about ACM in Shin-Yokohama

John Mettraux (Processi) pulled off an amazing feat getting Japanese BPM enthusiasts to show up at an Italian bistro, braving certain language challenges, for a bit of discussion about Adaptive Case Management.  A few people from Oracle, Fujitsu, The Japan BPM Association, and a number of independent BPM consultants with an eye toward tracking the future. Continue reading

Nature of Knowledge Work

I gave a talk last week at the Process.gov conference on the subject of “The Nature of Knowledge Work” which happens also to be the first chapter of Mastering the Unpredictable.  I explore in depth what it is that makes knowledge work different from routine work.  I have converted that talk into a slide cast for your enjoyment 🙂 Continue reading