The question posed was, “What does the passing of Google Wave mean for BPM and ACM”? When Wave was announced, I was personally very interested, and am sad to see its demise. I suspect however, that Wave has made its mark, and that mark will continue to influence design for many years to come — among those who understood what it was. Continue reading
Tag Archives: BPM
ACM Tweet Jam Summary Part 2 of 3
We held a tweetjam on the subject of Adaptive Case Management (ACM) on July 15. It is going to take me three posts to get this all in. See Part 1. This post contains part 2 which contains the bulk of the discussion of how ACM relates to BPM: is it different, and how? Continue reading
ACM Tweet Jam Summary Part 1 of 3
We held a tweetjam on the subject of Adaptive Case Management (ACM) on July 15. I have been on vacation since then, and only now getting around to writing about it. What a big task! In two hours 660 posts were made, many of them quite thought provoking. After eliminating the duplicate RT posts, it still came to over 6000 words. So it is going to take me three posts to get this all in. Here is part 1. Continue reading
Adaptive = Designed For Change
Back from Japan, recovering over the long weekend, starting to feel human again…..
(1) Talking about ACM in Shin-Yokohama
John Mettraux (Processi) pulled off an amazing feat getting Japanese BPM enthusiasts to show up at an Italian bistro, braving certain language challenges, for a bit of discussion about Adaptive Case Management. A few people from Oracle, Fujitsu, The Japan BPM Association, and a number of independent BPM consultants with an eye toward tracking the future. Continue reading
11 Questions on Social BPM
I gave a short presentation today with Clay Richardson on the subject of Social BPM. We got a lot of good questions, and no time to answer them. I thought I would attempt to answer them here. Continue reading
What is the Difference Between Case Management and Traditional BPM?
Peter Schoof asked this question on his EBizQ forum this morning, and I thought I would copy my response here:
This question hinges on a clear understanding of traditional flow-chart oriented BPM for which there is some widespread confusion. Continue reading
15 Social Requirements for ACM
A lot of talk about Social BPM recently but definitions vary widely. My post on “Who is Socializing in Social BPM?” shows that some see it as simply using social network features to accelerate traditional BPM (separation of thinkers and doers) while other (including myself) see the real benefit in how business is transformed by social software. Continue reading
Case Management à la Appian
A four part series (maybe more???) from from Malcolm Ross of Appian on how they support Case Management. Appian is a product I know well, and can recommend because it is based on my ideas of Collaborative Planning.
Part 1
This post states that case management is data centric. Continue reading
Is Case Management and BPM the same?
Sandy Kemsley gave this presentation on BPM and Case Management hosted by Pega Systems.
Started by saying the Case Management is a hot topic. Lot of talk about structured proceses is for BPM, and unstructured for dynamic BPM or case management. But the truth is that many work situations need both. Continue reading
Who is Socializing in Social BPM?
Social Media and Social Software are hot topics, and everyone seems to be pre-pending “social” to their favorite technology or methodology. So it is with Social BPM.
I must say, I was surprised and slightly disappointed when I learned what the major analysts really mean by Social BPM. Continue reading